ISSS Coordinator (Student Services Professional IV) INTERNAL POSTING ONLY

***INTERNAL POSTING ONLY***

Our Commitment to Equity Diversity and Inclusion:

California State University (CSU) Chico is a comprehensive and residential public university holding HispanicServing Institution (HSI) designation. Chico State operates as part of the 23campus CSU system which educates the most ethnically economically and academically diverse student body in the nation. The University enrolls over 15000 students with over half identifying as firstgeneration college students.

Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps have demonstrated experience working with diverse populations and will contribute to policies programs and practices that support an inclusive accessible and equitable learning and working environment. Black Indigenous People of Color veterans and those with diverse abilities are encouraged to apply.

Job/Department Summary:

Working independently under the general direction of the AVP the International Student & Scholar Services (ISSS) Coordinator performs highly complex Student Services work reviewing sensitive and highly complex individual group or organizational problems. Incumbent will utilize a combination of highlevel analytical and interpersonal skills working on the most complex problems from the investigation and analysis stage through the solution and implementation stage. Responsibilities include serving as the lead international student services and retention specialist serving as a SEVIS Alternate Responsible Officer (ARO) and Designated School Official (DSO) assessing and monitoring program efficacy through student success and retention rates developing and implementing program policies such as crosscampus student success systems cultural transition and retention programming as well as overseeing administrative support staff and supervising student assistants. The level of work assigned regularly impacts other Student Services areas and the scope of assignments is programwide.

Required Education and Experience:

Equivalent to graduation from a fouryear college or university in a related field plus upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job related. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a yearforyear basis.

AND

Possession of these knowledge and abilities is typically demonstrated through the fulltime equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups and in analysis and resolution of complex student services problems.

*A masters degree in Counseling Clinical Psychology Social Work or a jobrelated field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling guidance or a jobrelated field may be substituted for two years of the required professional experience for positions with a major responsibility for professional personal or career counseling.

Preferences:

Preference may be given to applicants with the following as they may be considered specialized skills:

• Current or previous SEVP Designated School Official and/or Alternate Responsible Officer.
• Experience using PeopleSoft and/or SEVIS.
• Current or previous experience working with students with government scholarships.
• Experience with event coordination.
• Experience living and/or studying abroad.
• Bilingual Chinese Japanese Hindi Punjabi or Arabic preferred.

Time Base: Fulltime

Pay Plan: 12/12

Work Schedule: MonFri 8:00am5:00pm Summer MonThurs 7:005:30.***INTERNAL POSTING ONLY***

CSU Classification Salary Range: $75840 $108168 per year.

Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).

CSU Chico offers a number of benefits to its employees (e.g. sick leave vacation health insurance). For more information please visit Information:

California State University Chico in accordance with CSU policy requires that the successful candidate complete a background check (including a criminal records check sexual offender registry check and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes regulations or other legal mandates.

The person holding this position is considered a General Mandated Reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21 2017) as a condition of employment.

This position is designated as a Campus Security Authority (CSA) under the Clery Act and is required to comply with the requirements of this designation.

About Chico State:

Graduate and undergraduate programs boast highquality research experiences exceptional faculty mentoring and civic and global engagement opportunities. The campus motto Today Decides Tomorrow is brought to life by inclusive pedagogy experiential learning and cocurricular programming. The Chico Experience prepares students to be critical thinkers engaged citizens and inspired stewards of environmental social and economic resources. Together they will become leaders solving the challenges of the 21st century.

The campus is located in Northern California 90 minutes from the state capital Sacramento and a threehour drive from the San Francisco Bay Area. Chico offers yearround natural beauty outdoor leisure activities and a thriving arts music and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area theMechoopda and we recognize their distinctive spiritual relationship with this land the flora the fauna and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.

The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race religion color ancestry age disability genetic information gender gender identity gender expression marital status medical condition National origin sex sexual orientation covered veteran status or any other protected status.

Chico State is not a sponsoring agency for staff and management positions (i.e. H1B Visas).

CSU Chicos Annual Security Report includes summaries of institutional policy relating to campus safety drug and alcohol use sexual assault and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU Chico Police Department or by calling . It is also available on the web at Annual Security & Fire Safety Report.