Benefits Administration Services Associate III
Benefits Administration Services Associate III
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Job Description
Benefits Administration Services Associate III
Conduent Business Services The Position will be Remote
Excellent benefits and team atmosphere
The pay rate during training 4 weeks is $16.15 and then regular pay rate is $17.50/hr.
Monday Friday availability to work between 8 am 6 pm (8 hours shift with 1hr break)
About the Benefits Administration Services Associate III role:
As a member of the Benefits call center team you will help people every day by taking calls and actively listening while discussing retirement and survivor benefits. You will manage a steady volume of incoming customer calls while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients success.
Requirements
Were looking for people with a passion for customer service natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role you will have:
Required experience working a caseload or working with retirement benefits/ pension 401K.
Experience in highvolume calls.
Excellent communication skills.
MS Office proficiency Word and Excel intermediate level.
Great problemsolving skills.
Ability to effectively multitask.
High school diploma GED.
Ability to complete a mandatory paid training program.
Below is what youll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!
Apply to the role and provide your basic profile information (2 minutes).
Answer prescreening questions to be sure you meet the minimum requirements for the role (3 minutes).
If you qualify for the role a recruiter will reach out to discuss the opportunity!
We are currently NOT hiring in the following geographies:
States: AK CA CT HI MA IL MT & NY
Metro Areas: MN Minneapolis IL Chicago NY New York City OR Portland MD Montgomery County WA Seattle Washington DC CO Denver.
Pay Transparency Laws in some locations require disclosure of compensation and benefitsrelated information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance. In addition to base pay this position based on business needs may be eligible for a bonus or incentive. In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17.50/hr.
Required Experience:
IC
Employment Type
Hourly
