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You will be updated with latest job alerts via emailTechnical Specialist
Division: SPC
Salary: National (Edinburgh and Leeds) ranging from 72100 to 102100 and London 79300 to 112300 per annum (Salary offered will be based on skills and experience)
About the FCA
The FCA regulates the conduct of 45000 firms in the UK to ensure our financial markets are honest fair and competitive. Follow this link to find out more About the FCA.
The team sits in the Redress & Reporting Policy Department within CCPS. Redress plays a critical role by owning and advising across the FCA on the policy requirements which ensure that firms put things right for financial services consumers when things go wrong whether thats making a complaint or claiming compensation in the event a firm fails owing redress liabilities. As part of this role the team owns the FCAs relationship with the FOS and FSCS. It is also responsible for Claims Management Company sector policy.
Our key pieces of work at the moment include: delivering on the commitment to modernise the redress framework following the call for input announced by the Chancellor last November the preparations of a possible consumer redress scheme and related interventions to manage a possible large scale redress event arising from motor finance and the delivery of a comprehensive revamped complaints reporting system to improve the quality of data we receive from firms.
What will you be doing
Taking a leading role in the development of policy proposals managing the preparation of highquality policy papers for senior management and Board approval and public consultation.
Anticipating risks and challenges to the regulatory landscape in redress and compensation.
Providing quality input and policy advice and support to supervisors firms and other stakeholders.
Maintaining key external and internal stakeholder relationships including FOS and FSCS HM Treasury Bank of England/Prudential Regulation Authority consumer and trade bodies and regulated firms.
Influencing and developing the team and departments strategy helping to define priority outcomes and measures of success.
Sharing knowledge actively across the team and act as an escalation point for the wider team with regard to complex issues
What will you get from the role
The opportunity to lead complex and highprofile projects
Play a pivotal role in delivering against the FCAs strategy and business plan commitments
Play a key role in delivering against the FCAs core objectives
Which skills are required
We are a Disability Confident Employer; therefore disabled people or individuals with longterm conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)
Minimum:
Significant regulatory experience in financial services or similar sectors
Experience of leading and addressing complex policy issues relevant to consumer protection in regulated industries
Previous project management experience
Essential:
Evidence of analysing large amounts of complex information identifying the key themes drawing logical conclusions and developing and implementing strategies
Ability to work independently use sound judgement and escalate issues appropriately.
Knowledge of and experience of applying the UKs financial services redress policy framework
Our Values & Diversity
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths views and experiences. We believe that our differences and similarities enable us to be a better organisation one that makes better decisions drives innovation and delivers better regulation.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Did you know 50% of our Executive Committee were the first in their family to attend university.
Benefits of working at the FCA
28 days holiday per year plus bank holidays
Hybrid working (work from home up to 60% of your time)
Private healthcare with Bupa
A noncontributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age up to 12% a month once you reach age 35)
Life assurance of eight times your basic salary
Income protection
We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package tailored to suit your lifestyle.
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working parttime staggered hours and job shares. We cant promise to give you exactly what you want but we can explore what might work best for both sides.
Follow this link to see what life is like at the FCA Life at the FCA
Application Support
We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need disability or condition requiring changes to the recruitment process please contact your recruiter using the details below and they will be happy to discuss this further with you.
Useful Information and Timeline
This role is graded as Technical Specialist Regulatory
Advert Closing Date:Wednesday 4th June at 23:59pm
CV Review/Shortlist: Thursday 5th and Friday 6th June 2025
First Round Case Study Assessment: W/C 9th June 2025
Competency Based Interview: W/C 23rd June 2025
Your Recruiter will discuss the process in detail with you during screening for the role therefore please make them aware if you are going to be unavailable for any date during this time.
Got a question
If you are interested in learning more about the role please contact:
Applications must be submitted through our online portal. Applications sent via email will not be accepted.
Required Experience:
Unclear Seniority
Full-Time