drjobs Sr. Clerk

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

San Francisco, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description
Lead Operations Clerk part of the Operations Unit at Fitness and Recreation

The Lead Operations Clerk
  • Leads by example and is a mentor and role model to coworkers
  • Must have prior fitness center experience preferably with UCSF Fitness and Recreation
  • Acts as the lead and primary contact person at the fitness center in the absence of Operations Supervisors Managers and other fitness Center leadership
  • Must be energetic outgoing articulate and have good verbal and written communications skills
  • Is focused on high quality customer service/hospitality and possesses the skills necessary when interacting with difficult people in an oftenhigh pace demanding environment
  • Should be able to work independently and as part of a team often leading a team of 23 coworkers
  • Can respond to member suggestions concerns and complaints in a timely professional and consistent manner
  • Experience in sales processing program registrations member facility checkins
  • Completes and or delegates front desk administrative duties as directed by Fitness Center Operations and Facility Managers
  • Provides support to fitness programmers and managers
  • Ensures facility cleanliness and manages supplies in our fitness areas
  • Assists with towel laundry services
  • Must have obtained Red Cross CPR/AED and First Aid Training certification within the first 3 months of employment (Training and Certification will be provide)
  • Is willing and able to assist in emergencies and/or facility evacuations and ensure safety at all times (Think: facility access controls or unsafe use of fitness equipment)
  • Should be comfortable working on a computer using various applications and able to multitask during peak times
  • Has an interest in advancing their careers in fitness health or wellbeing customer service an/or supervision


The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS NonAcademic Titles Search ()

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide however a job offer will typically fall in the range of 80% 120% of the established midpoint. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF including total compensation please visit: school graduation and one year of related administrative experience; or an equivalent combination of education and experience;

  • Cash handling and shift deposit reconciliation
  • Customer service experience.
  • Leadership skills or experience within a fitness center environment
  • Read write speak and understand English fluently
  • Office and industry technology competencies must include: phone mobile phone & voicemail system Microsoft word email systems faxing copying printing scanning Filemaker program database system (CSI) online member access/booking (CSI online Citrix & smartphone applications) etc.
  • Demonstrated ability to maintain confidentiality.
  • Ability to work independently and as a team member.
  • Ability to resolve conflict i.e. Conflict resolution involving member to member disagreements to align with our Code of Conduct.
  • Ability to prioritize and accomplish multiple tasks with deadlines in a customer service setting under minimal supervision.
  • Wear uniform including nametag
  • Flexible schedule normal business hours are MonSun 5am10pm


    • Excellent interpersonal verbal and written communication skill.
    • Able to motivate & support others in their quest to be healthier and fitter.
    • Demonstrated skill necessary to collect organize and disseminate information upon request.
    • Ability to make sound judgments.
    • Knowledge of the UC systems forms policies and structure.
    • Knowledge of UCSF Fitness and Recreation
    • Current knowledge understanding training (when applicable) and use of University guidelines regarding PCI compliance cash handling CANRA trainings ethics training cyber security and sexual harassment prevention etc.


    • CPR and first aid within 3 months of hire
    • Fitness & Recreation Customer Service Clerk experience
    • Experience in Fitness and/or organized sports


    Equal Employment Opportunity
    The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information.

    Department Description
    UCSF Fitness and Recreation operates two fitness centers at UCSF. We provide fitness and wellbeing services to UCSF Students Faculty Staff and Community members through a broad range of fitness recreation aquatics personal training outdoor programs and health and wellness programs.

    We make life better here by inspiring fitness and wellbeing for everyone. UCSF Fitness & Recreations mission is to enrich the human spirit quality of life and community at UCSF. We are passionate fitness and recreation professionals committed to doing quality work. We fulfill that mission by providing our members with exceptional service knowledgeable staff a wide variety of activities and a clean environment. We are a customer service division providing needed services on all UCSF campus sites and delivering these services with PRIDE: Professionalism Respect Integrity Diversity and Excellence.

    Our operations unit is an integral part of Fitness and Recreation and provides customer service maintenance and housekeeping support to the fitness and recreation facilities

    Perks of working at UCSF Fitness and Recreation:
    Competitive wage based on experience and knowledge of Fitness Center policies and procedures with opportunities for career development
    Flexible parttime up to 40% variable employment which promotes a work/life balance (Think: of having the extra cash while you go to school)
    Energetic atmosphere that inspires fitness and wellbeing and builds customer relationships
    Training provided with access to leadership and career development programs
    Facility access to our 2 fitness centers which feature Matrix strength and cardio equipment free weights squat racks basketball squash and racquetball courts pools wellness programs and discounts on our outdoor programs (e.g. kayaking and standup paddling)
    Access to the Faculty Staff Assistance Program
    Discount programs for UCSF employees

    About UCSF
    The University of California San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research graduatelevel education in the life sciences and health professions and excellence in patient care. It is the only campus in the 10campus UC system dedicated exclusively to the health sciences. We bring together the worlds leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer neurodegenerative diseases aging and stem cells.

    Pride Values
    UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism respect integrity diversity and excellence also known as our PRIDE values.

    In addition to our PRIDE values UCSF is committed to equity both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community nurturing a culture that is welcoming and supportive and engaging diverse ideas for the provision of culturally competent education discovery and patient care. Additional information about UCSF is available at


    Join us to find a rewarding career contributing to improving healthcare worldwide.

    Required Experience:

    Senior IC

    Employment Type

    Full Time

    Report This Job
    Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.