Support Specialist

Genesis of Ridgefield Norwalk CT

An elite support role designed for future leaders.

Genesis of Ridgefield is not a traditional dealership. We are a highperformance growthfocused operation backed by Keeler Automotive Holdings a familyrun organization with over five decades of excellence and expansion. Our mission is to build a culture defined by operational discipline customerfirst execution and internal leadership development.

We are hiring a fulltime Support Specialista highly capable adaptable professional responsible for supporting every facet of dealership operations. This role is designed for individuals who are ready to take ownership learn across departments and grow into leadership. You wont be siloed. Youll be everywhereand thats the point.

What Youll Do

As an Support Specialist you are the connective tissue of the dealershipensuring that people vehicles and processes move in sync across departments. You will work directly with senior management sales service and marketing to execute frontline tasks and behindthescenes responsibilities with precision urgency and professionalism.

This role requires high attention to detail strong time management and the ability to maintain standards in a fastpaced customerfacing environment.

Key Responsibilities:

Vehicle & Lot Operations

• Manage vehicle flow across the dealership including delivery prep staging and inventory movement

• Maintain showroom and lot presentation to brand standards

• Conduct quality checks and final visual inspections prior to customer handoff

• Coordinate vehicle transport to vendors other stores and customer locations when needed

Customer Support & Delivery Execution

• Assist in the setup and execution of vehicle deliveries including paperwork coordination accessory installation vehicle charging/prep and conciergelevel handoffs

• Provide onsite valet and shuttle support for clients as needed

• Deliver hightouch service and maintain a professional presence in all customer interactions

Internal Support & Administrative Execution

• Support internal teams (sales service finance) with logistical and operational needs including supply runs registration dropoffs and vendor pickups

• Coordinate with accounting and inventory managers to maintain accurate vehicle status and support writedown and demo tracking

• Assist with vendor scheduling and internal appointment prep

• Participate in store opening/closing responsibilities maintaining cleanliness readiness and compliance

Event & Brand Execution

• Support the dealership during onsite events offsite activations and community initiatives

• Assist with event setup logistics vehicle staging and breakdown

• Serve as an ambassador of the Genesis brandrepresenting the company with professionalism and pride in all external settings

Who Thrives in This Role

We are looking for someone who sees this position as a pathway not a placeholder. The ideal candidate is:

• Highly accountable organized and dependable under pressure

• Comfortable navigating changing priorities and juggling responsibilities across teams

• Personable and polished with strong communication skills and a professional demeanor

• Interested in growing within the automotive industry dealership operations or leadership roles

• A proactive problemsolver who anticipates needs not just reacts to them

• Capable of working independently managing time effectively and representing the dealership with pride

Qualifications

• Valid drivers license and clean driving record

• Strong time management and organizational skills

• Ability to lift up to 50 pounds and be on your feet throughout the day

• Prior experience in dealership operations hospitality logistics or customer service is a plus

• Must be willing to work fulltime including some Saturdays and event days as needed

What We Offer

• A startup dealership environment with realtime access to leadership crossdepartment learning and visibility

• Opportunities for advancement into roles in operations inventory management marketing or fixed ops leadership

• Fulltime benefits package including health insurance paid time off and employee discounts

• Competitive compensation based on experience and performance

Location:

Genesis of Ridgefield

10 Tindall Avenue Norwalk CT 06851

Submit your resume and a short message about why youre a strong fit. Were looking for candidates who are ready to grow contribute and lead from the ground up.