Infosys is seeking a Lead SAPChange MgmtCharM Sol ManConsultant
This position requires an expert contributing to different phases of the consulting lifecycle. You will be intensely involved in business process consulting; you will define the problem propose and create the solution. You will also play an important role in the development configuration and deployment of the overall solution. You will guide teams on project processes deliverables and contribute to the proposal development client training and internal capability building and help detail the project scope. You will have the opportunity to shape valueadding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 7 years of experience with Information Technology.
This position is based in Chicago IL.
All applicants authorized to work in the United States are encouraged to apply.
Preferred Qualifications:
We will require a consultant having 7 years of experience in SAP Change Management lead . The Individual will require to have following skills:
Experience in Managing Change Management in large scale SAP Implementation
Experience in STMS/Charm Setup
Configure STMS for new systems
Check STMS config after the system upgrade and refresh
Setup ChaRM for new systems and workflows
Maintain Charm landscape and adjust change cycles if any systems changed or removed
Configure Managed System Configuration
Perform SolMan Setup
Support system upgrade and adjust ChaRM config accordingly
Experience in SAP Systems and Path to Production N 1 systems Setup
Configure Charm landscape for N1
Enable / disable charm landscape based on usability of the landscape
Retrofit TRs from Maintenance landscape to Project Landscape
Move TRs using project landscape when Maintenance landscape is down
Experience in Transport Setup and managing transport
Setup and adjust transport routes
Monitor Transport buffer and clear out errorneous TRs from the buffer
Support all SAP and non SAP system transport movement for Prod and Non Prod systems
Perform Retrofit for project and maintenance landscape
Supporting SAP Development Group for Change Mgmt / Transports Request using Charm
Support ChaRM related activities like creating change doc sync with Remedy adjust charm workflow status setup TR import jobs
Provide process related support
Approve UCRs and process them
Monitor WO to cancel or close any CRQs or Change documents
Withdraw change docs and remove TRs from the buffer for cancelled CRQs
Update daily report for DOR meeting
Host SAP CABMeeting with Client stake holders MSO O& M Teams Project Teams
Help Change Management team to run CAB meeting for weekly releases
Make sure all the reports are ready for CAB
Address any issues or concerns related to TR movement or approval during the CAB meeting
Approve changes during the cab
Validate all the approved changes after the CAB
Send communication to all the users after CAB regarding what has been approved
Manage Weekly and Monthly SAP ReleaseUCR
Validate all the approved changes to make sure they are on right status in Charm and Remedy
Validate Transports to make sure they are ready to go in Production
Check STMS buffer to make sure only approved changes goes in production
Adjust the status of charm document if required
Setup TR import jobs
Send communication to all users with complete list of TR that supposed to go in Prod as weekly release
Monitor TR Import and send communication once the import is completed
Address any issues during the import and after the import
Open / Close systems for manual work if the CRQ is approved by CAB.
Close all the change documents after the import .Close all the CRQs
Manage Audit Trails
Support SOX Audit / Compliance
Create and maintain Change management process control documentation
Provide all the Charm and Remedy related evidence to internal and external audit
Make sure all the systems are consistent and follows SOX rules
Perform live testing in systems with Audit team to show the SOX related evidence
Strong Client Facing experience great communication and presentations skills.
Capable of managing large group meetings effectively for arriving at the outcomes
Strong analytical skills with ability to work in advanced excel based data analysis
Ability to work with Onsite/offshore teams o&M and Project team and coordinating work delivery between onsite and offshore
Ability to work with client stake holders from IT Business stake holder
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face.
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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