Automotive Warranty/Service Admin
Automotive Warranty/Service Admin
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Job Description
Capital Ford of Raleigh is seeking a detailoriented and organized Automotive Warranty/Service Administrator to join our dynamic service department. This fulltime position plays a vital role in ensuring smooth processing of warranty claims invoice management and cashiering support. If you thrive in a fastpaced dealership environment and enjoy administrative tasks wed love to hear from you.
What youll be doing:
- Accurately process and administrate warranty claims in compliance with manufacturer and dealership policies.
Book and reconcile service invoices efficiently and accurately.
Generate and manage Purchase Orders (POs) related to service and parts invoices.
Provide occasional cashiering support including handling customer payments and balancing receipts.
Maintain accurate and organized records for all warranty and servicerelated documentation.
Communicate with service advisors technicians and manufacturers to ensure timely and proper claim submissions.
Support the service department with various administrative tasks as needed.
What were looking for:
Previous automotive warranty or service administration experience preferred.
Knowledge of dealership DMS systems (CDK Reynolds & Reynolds etc.) is a plus.
Strong attention to detail and organizational skills.
Ability to multitask in a fastpaced environment.
Proficient in Microsoft Office Suite (Excel Word Outlook).
Excellent communication and customer service skills.
What We Offer:
Competitive salary based on experience
Fulltime schedule: Monday through Friday (40 hours/week)
Supportive team environment
Opportunity for growth within a wellestablished automotive group
Capital Ford of Raleigh is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information veteran status or any other protected characteristic under applicable federal state or local law.
Employment Type
Full-Time
