Global R&D Lab Infrastructure Manager
Global R&D Lab Infrastructure Manager
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1 Vacancy
Job Description
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas bestinbreed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong doubledigit growth over the past several years and is backed by Insight Venture Partners ) a leading global private equity firm investing in highgrowth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our awardwinning solutions go to and for more information on Kaseyas culture please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD being GRITTY being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers and the betterment of their careers and longterm financial wealth.
Manager Global Data Center Lab Infrastructure
LOCATION Breinigsville PA (US East Data Center)
SUMMARY
The R&D Labs Manager will
We are building a new global Lab team to support and enhance our Data Center infrastructure and we need a strong leader to shape it from the ground up. As the Manager Global Lab Infrastructure you will have endtoend ownership of our Lab environment supporting all equipment needed by teams ranging from Product QA to Sales and Support. You will lead a growing team of technicians ensuring the Lab is operationally sound scalable and secure.
This is a rare opportunity to define the vision and strategy for a missioncritical function while building a highperforming global team. You will balance handson infrastructure expertise with strategic leadership guiding daytoday operations driving longterm strategy and improvements and positioning the Lab as a key enabler for companywide innovation.
This role will require some initial domestic and international travel to consolidate existing Lab environments and establish a unified operational framework.
Does This Describe You
Youre a strong leader with a team player attitude who can lead their team to take on a challenge.
JOB SUMMARY
Strategic Leadership: Build and lead a team of Lab technicians setting clear objectives and defining processes to ensure smooth daily operations.
Infrastructure Oversight: Manage the Labs computing infrastructure (VMWare HyperV Openstack server hardware storage networking) to support testing and development needs.
Operational Excellence: Develop and enforce IT policies and best practices to ensure system reliability security and efficiency.
Incident Management: Provide handson support for highpriority incidents and disruptions coordinating a 14x5 support structure with oncall escalation.
Project Delivery: Oversee the planning and execution of Lab technology projects including resource allocation effort estimation and delivery timelines.
Hardware Management: Manage the full hardware lifecycle including provisioning inventory and decommissioning of all Lab equipment.
CrossFunctional Collaboration: Act as the primary liaison between the Lab team and other internal departments (Engineering QA Sales Support) to align Lab capabilities with business needs.
Security & Compliance: Ensure Lab systems meet security standards and lead incident response when necessary.
About You
Proven experience leading technical teams and defining operational strategy.
Strong technical background in data center infrastructure including server hardware and network topology.
Working knowledge of computer and server operating systems including VMWare HyperV Mac OS Linux Windows.
Excellent communicator with the ability to engage both technical teams and business stakeholders.
Willingness and ability to travel both domestically and internationally to support the consolidation of and continued support of global Lab environments.
Problem solver with the ability to prioritize competing demands and drive value for the business.
Passionate about building highperforming teams and developing talent.
510 years of experience in data center or Lab infrastructure management.
Bachelors degree in information technology or a related field or equivalent experience.
Bonus Points
Experience managing globally distributed teams.
CompTIA Linux Network or equivalent
Why join us
This is more than just a management role. It is a chance to build something new. Youll have the autonomy and support to define the Labs future shape a growing team and make a direct impact on how we deliver products and services globally.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.
Required Experience:
Exec
Employment Type
Full Time
