Sr. Analyst, Business Intelligence (Web Analytics)
Sr. Analyst, Business Intelligence (Web Analytics)
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Job Description
At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!
The Sr. Analyst Business Intelligence plays a key role in supporting digital product teams by providing actionable insights derived from web analytics data. This position is responsible for measuring and analyzing digital performance including user journeys funnel conversions and content engagement to inform and guide optimization strategies. The analyst builds and maintains dashboards reporting frameworks and event tracking solutions to uncover critical insights that drive enhancements in user experience. By translating complex behavioral data into clear datadriven recommendations this role enables product UX and marketing teams to make informed decisions. The Sr. Analyst also collaborates closely with crossfunctional partnersincluding engineering QA and Product Managersto ensure analytics are aligned with business goals across the entire digital ecosystem.Responsibilities:
- Partner with product teams to define digital KPIs conversion goals and behavioral tracking requirements across web and app platforms.
- Build and maintain dashboards and reporting frameworks using Adobe Analytics and complementary tools (e.g. Adobe Customer Journey Analytics Power BI) to monitor user engagement and conversion performance.
- Conduct deepdive analyses on web traffic trends user segmentation acquisition funnels A/B test outcomes and site optimization opportunities.
- Collaborate with data engineers tag implementation teams and developers to ensure proper tagging via Adobe Launch (or similar platform) and reliable data collection.
- Deliver ad hoc insights and performance readouts to inform campaign strategy digital experimentation and product enhancements.
Qualifications:
- Bachelors Degree Business Statistics or similar degree (Required)
- 47 years Experience with business intelligence tools
- 47 years Experience in reporting & analyzing performance & data visualization (Tableau Power BI)
- Strong handson experience with Adobe Analytics understanding of dimensions metrics segments and calculated metrics.
- Knowledge of digital data layers tagging strategies and tools like Adobe Launch Google Tag Manager and/or Tealium.
- Proficiency with Excel SQL and visualization platforms like Power BI or Tableau. Familiarity with Adobe Customer Journey Analytics or Google Analytics 4 is a plus.
- Ability to clearly convey complex findings to stakeholders in product UX and marketing.
- Comfortable working with developers product managers engineers and QA to align analytics with business objectives.
- Detailoriented with a proactive hypothesisdriven approach to identifying user behavior patterns and digital improvement areas.
- Ability to prioritize and deliver multiple analytics initiatives in a fastpaced agile environment.
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $80600 $145500Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.
At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.
Required Experience:
Senior IC
Employment Type
Full-Time
