Host (2) - P F Chang's
Host (2) - P F Chang's
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Hiring for the following schedule:
Sunday: 6:30am 2:30pm
Monday: 12:30pm 8:30pm
Tuesday: 2:30pm 10:30pm
Wednesday: 2:30pm 10:30pm
Thursday: Off
Friday: Off
Saturday: 6:30am 2:30pm
Position Description Summary:
The Host is responsible for daily execution of the Mission Statement which includes providing First Class Service to both internal and external customers. The Host/Hostess is also responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders refilling beverages setting tables and cleaning eating/serving areas.
Duties and Responsibilities:
- Exceed First Class Service standards and behavior with every guest business partner and peers.
- Greets every guest with a friendly smile and positive attitude.
- Maintains consistent attention to the entrance of the restaurant and welcomes all guests with asmile and appropriate greeting following the companys customer service standards.
- Responds appropriately to guest concerns.
- Bussing tables taking carryout orders and restocking the display case.
- Maintain and use seating chart for rotation of stations
- Records guests seating times in a consistent manner providing the highest quality of service.
- Seats guests and presents the menu
- Communicates with the wait staff and other restaurant personnel to ensure a guests positiveexperience.
- Performs the tasks of the cashier and/or bus person as required including cashing out guests.
- Answer phones and guests questions.
- Maintain clean organized work environment that is free of safety hazards;May include sweeping and mopping.
- Accountable for compliance with all local state federal laws and regulation including those relatingto food safety.
- Other duties as assigned.
Position Qualifications:
- High School diploma or GED
- Ability to organize and manage multiple priorities
- Ability to communicate clearly and concisely with Team Members Managers and Guests.
- Possess basic math skills and have the ability to handle money and a point of sale system
- Ability to work independently as well as with other team members
- Able to work unsupervised for extensive periods and to demonstrate good judgment when dealing with guest
- Ability to work various shifts in a 7/365 teamoriented environment
- Excellent customer service skills and an ability to communicate effectively
- Selfstarter able to prioritize and handle various tasks simultaneously
- Ability to adapt to changing priorities and unexpected situations
- Ability to lift a minimum of 25 lbs perform essential job functions such as standing bending reaching climbing on ladder and walking long distances.
- Standing for long periods of time and the ability to work in environment with varying temperatures.
Employment Type
Full-Time
