Studio Teach/FLS Student Staff

Title: Studio Teach/FLS Student Staff
Employee Classification: Student Help Regular
Division Name: Academic Affairs
Department: Instructional Tech College of Education

Job Summary

The Studio Teach/Flexible Learning Spaces staff member is relied upon to provide customer service and support to faculty staff students and visitors concerning the College of Educations flexible learning spaces and educational tools in Studio Teach. The student fulfilling this position will utilize their problemsolving communication and customer service skills to assist others in using the technology available in Studio Teach. They will utilize their organization and customer service skills in maintaining the professional appearance of the space. It is an opportunity to learn and serve in a teaching learning and sharing community!
iPads apps and accessories
Educational and STEAM Technologies
3D Printing
Laser cutting
AR/VR
Coding robots
SMARTBoard
and much more!
Micromakerspace supplies materials and projects
Video conferencing equipment and screencasting technology
MacBooks Windows Chromebooks
Student employees will have the opportunity to be creative and innovative as they work with others to discover ways to present information in a meaningful and usable way.
Expectations and Opportunities:
Explore tech and demonstrate understanding of functionality and its potential use in the classroom.
Provide support to students faculty and staff who request assistance with tech apps space and resources.
Maintain a safe healthy and functional environment online and inperson for students faculty and staff. Regular cleaning of equipment and furniture and testing of technology.
Be dependable and be able to balance independent work and teamwork.
Be willing to follow directions when necessary and be selfdirected when appropriate.
Be willing to work towards becoming an expert in using some of our STEAM technologies to contribute to building a strong team.
Staff must be willing and available to help all visitors to our flexible learning spaces. Technical training and guidance are provided and will be completed based on the schedule put forth by the Coordinator. Opportunities for growth and advancement will be made available for the motivated applicant.

In addition to providing general assistance a successful staff member will also:
1. Assist in maintaining organizing and documenting technology and flexible learning spaces such as:
Testing & cleaning equipment
Confirming & updating inventory
Cleaning and organizing the space equipment and furniture
Opportunity to create instructions/tutorials or lead handson activities
2. Prepare the reservable area for scheduled classes meetings and/or events including:
Arranging/resetting furniture
Directing attendees as needed
Ensuring reserved equipment availability and functionality
Updating signage
Ensuring the area is clean and presentable
3. Maintain an accurate record of supplies materials and equipment available and loaned to students and faculty.
After your time working with us you will be able to:
Provide basic technical troubleshooting for technologies and products listed above
Report unresolved technical issues to COE Helpdesk
Provide guided support and basic instruction to others regarding the use of the available technology
Answer common questions and know where answers can be found
Redirect faculty staff students and visitors to requested resources on campus
Demonstrate a willingness to learn and apply acquired skills
Perform other tasks as directed by supervisors

Additional Information

Student employees are eligible to participate in the Universitys 403(b) Plan. More information can be foundhere.

Pay Rate

$15/hour

Required Qualifications

Flexible Learning Spaces staff must have:
Excellent problem solving and customer service skills
Politeness dependability and attention to detail
Eagerness to learn and become proficient with new skills and emerging technologies
Selfmotivation curiosity about STEM technologies creativity
Enthusiasm about design and innovation
Enthusiasm to serve and help others grow politeness dependability and attention to detail
Good oral and written communication skills

Preferred Qualifications

Availability to work three or more semesters
Customer service experience
Technical support experience

Work Hours

Between the hours of 8:30am 8:30pm

Functional Expectations

Must be able to complete the following with or without reasonable accommodations:

Effectivley communicate on a daily basis

Proposed Starting Date

Fall 2025

Required Applicant Documents

Resume & Work Availability

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on Apply

Contact Information for Applicants

Angie Frazier

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable an employment history review based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986 Public Law 99603 requires all new employees to file an I9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at Failure to comply with this law will result in cancellation of your appointment.

Illinois State University as your employer is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages withholding and employment taxes is accurate. For this reason every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of oncampus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of oncampus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309). The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system please call Human Resources at (309).