Clinical Practice Assistant (Pain Management Center)
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Job Location:
Brookline, NH - USA
Monthly Salary:
$ 21 - 28
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
When you join the growing BILH team youre not just taking a job youre making a difference in peoples lives.
Provides clinical patient services including vital signs rooming functions safety screening and medication and allergy verification. Also provides check-in and scheduling while delivering excellent service and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians nurses or other health care providers.Job Description:
Essential Responsibilities:
- Communicates with and assists patients other employees and the general public in a courteous helpful manner by phone and in person. Provides accurate information directions and/or guidance and follows up promptly to ensure that needs have been met.
- Takes complete and accurate information from patients/callers prioritizes information and facilitates communication of information to providers.
- Prepares schedules patient charts and other documents as needed in accordance with quality standards. Maintains patient confidentiality at all times whether by phone discussion with providers or distribution of patient information by e-mail fax etc.
- Performs check-in registration and verification of demographic and fiscal information utilizing a computer system.
- Enters data from visit tickets and ensures that information is complete accurate and timely to facilitate the billing process.
- Collects copayments following standards for managing copayment processes. Directs patients at time of check in.
- Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Inputs patient insurance and managed care plans including prior authorizations referrals and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements.
- Verifies patient schedule to assure patient was seen and enters billing tickets into system.
Required Qualifications:
- High School diploma or GED required.
- Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
- MA EMT CNA LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting such as: experience working as a medical assistant (MA) a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.
Preferred Qualifications:
Phlebotomy certificate
Competencies:
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff patients families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts practices procedures and policies with the ability to use them in varied situations.
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas identifying issues and respecting team members.
Customer Service: Ability to provide a high level of customer service to patients visitors staff and external customers in a professional service-oriented respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Age based Competencies:
Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years Middle Age: 30 - 60 years Elderly: 60 -.
Physical Nature of the Job:
Heavy work: Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently. Work is physically demanding and requires extended periods of standing and/or moving.
Pay Range:
$21.00 - $28.26The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors that may include seniority education training relevant experience relevant certifications geographyof work location job responsibilities or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials call pay premium pay overtime pay and other additional pay practices as applicable to the position and in accordance with the law.
As a health care organization we have a responsibility to do everything in our power to care for and protect our patients our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35000 people working together. Nurses doctors technicians therapists researchers teachers and more making a difference in patients lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Key Skills
- Accounting Software
- Time Management
- Accounts Administration
- Accounts Receivable
- Accounts Reconciliation
- Administrative Skill
- Leadership skills
- Accounting & Finance
- Accounts Management
- Communication
- Analysis Skills
- Relationship Management
- Team Player Spirit
- Budgeting Skills
- Accounts Payable
About Company
Easily find the care you need when you need it. Find a doctor, schedule an appointment and put your health first. With 13 locations, our expert health care providers are nearby and ready to help.
