Patient Service Associate
Patient Service Associate
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Job Description
About The Role
- Ensure Procedural Area Readiness.
- Assist with smooth patient journey including registration discharge appointment bookings cashiering and enquiries.
- Ensure patients Insurance providers are maintained and bills are accurate.
- Followup with pre/post scope/operation administrative duties. E.g. Ensure patient receives accurate and timely pre/postprocedure information.
- Attend to appointment requests emails and phone enquiries.
- To provide financial counselling to patient on the fees for consult investigations procedures and medication where applicable.
- To provide value added service as developed e.g. Phlebotomy Therapy Aid Basic ADL assistance.
- To lead / train junior staff in valueadded services.
- Participate in quality improvement project and assume other responsibilities tasked by the clinic/nurse manager service team leader and/or service executives.
What We Are Looking For
- Candidate must possess at least A Levels/Diploma
- Proficient in computer skills
- Team player with good communication and interpersonal skills
- Able to multitask and work in a fastpaced environment.
- Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed.
- When required candidates should be comfortable with shift work.
Working Location
- Public Healthcare Facilities
Who We Are
PeopleSolve is an international search firm recruiting experienced and qualified nurses and healthcare professionals from around the world. Our program is specifically designed to help Singapore & internationally educated nurses and healthcare professionals succeed permanently in our strategic partners healthcare organizations in Singapore and beyond.
Since our beginning in 2021 we have helped 6000 nurses and healthcare professionals both full time and part time to secure placements in key healthcare locations including hospitals clinics community care centers testing and vaccination centers.
At PeopleSolve we specialize in recruitment and outsourcing solutions for the healthcare industry.
Cyrus Thong
Registration No.: R
PeopleSolve Pte Ltd
EA Licence No.: 21C0695
Employment Type
Full Time
