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CAN05: CCSCharlotte NC 5900 Northwoods Business Pkwy Charlotte NC 28269 USACarrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a worldclass diverse workforce that puts the customer at the center of everything we do. For more information visit or follow Carrier on social media at @Carrier.
About This Role:
Carrier is hiring a Multi Factory Coordinator (MFC) for its Charlotte NC location. This role focuses on managing onetime shipto orders by confirming addresses onsite contacts and release readiness. The MFC will release orders in SAP coordinate delays with factories and ensure ontime delivery to job sites. Responsibilities include direct communication with jobsite contacts customer service teams and Carrier shipping points. The ideal candidate will demonstrate strong multitasking decisionmaking under pressure and continuous improvement using Carrier Excellence Tools.
Job Description:
Coordinate with factories any delays in orders to one time shipto locations
Communicate with customer jobsite contacts to identify needs relative to shipment delivery
Ensure product is delivered on time to the jobsite
Have interaction with external customers internal customer service and Carrier commercial shipping points
Develop processes and controls as part of continuous improvement using ACE tools
Successful candidate will have proven ability to be able to perform multiple functions to maintain composure in highpressure situations and to make decisions in a fastpaced environment
Required Qualifications:
High School Diploma OR GED
2 years experience in customer service
1 year of experience in logistics
Preferred Qualifications:
Associates Degree
SAP experience
Power BI experience
Proficient with MS Office applications
Calculated analytical thinker detailed oriented
Customer service focused; proven ability to develop strong relationships
Selfmotivated; demonstrated initiative
Excellent communication skills (verbal and written)
Ability to work in a fastpaced environment
RSRCAR
#LIonsite
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
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Required Experience:
IC
Full-Time