Senior HR Operations Specialist, AMER

Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.

This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.

SHOULD YOU ACCEPT THIS CHALLENGE...

Responsibilities:

• Through Pures Case Management System (PERC) powered by ServiceNow manage a caseload of employee & manager inquiries over a broad spectrum of topics across Employee Lifecycle including but not limited to statutory and company policies on Pay and Rewards Benefits Payroll and Leave Entitlements. In addition help employees navigate and provide information on company guidelines and transacting on cases such as Internal & International Mobility Employee Job & Organizational data changes Employment Verifications & Requests for Immigration etc.
• Be knowledgeable and wellversed with Pures HCM Information System (Workday) to transact track and audit highvolume transactions from onboarding to exit via PERC while exercising professional communication with employees and managers.
• Collaborate effectively across HR and nonHR cross functional teams (ie. HR Business Partners Talent Acquisition Benefits Payroll IT Facilities Legal Finance) and as needed external partners/vendors on a broad range of topics.
• Day to day engagement across a wide spectrum of employee topics from when new employees onboard to Pure to when employees exit the company and the reasons / needs behind it.
• Mentor and provide guidance to the HR Operations Specialist team members on a needed basis.
• In collaboration with HR Operations Managers partners across regions (AMER EMEA and APJ) to identify best in class practices for use in the region.
• Partners with HR Consultant & Manager HR Business Partners and HR Centers of Excellence (CoEs) in the development and implementation of our HR programs in the region.
• Participate in process improvement projects to streamline HR operations and enhance service delivery.

WHAT YOULL NEED TO BRING TO THIS ROLE...

• 3 years experience in a HR position
• 2 years experience with Workday (or other HR Information System)
• Bachelors degree and / or equivalent work experience
• Excellent verbal and written communication skills with attention to details
• Customer focused mindset
• Ability to flex in & out of initiatives employee cases & issues where required and take the ownership of assigned tasks and projects
• Ability to work across time zones and is comfortable in a virtual work environment through Zoom meetings
• Comfortable working with remote management remote updates and weekly checkin with your manager and team
• Team player who demonstrates a positive can do attitude willingness to roll up your sleeves and be excited to contribute in all parts of employee experience
• Strong interpersonal skills to build and maintain relationships with a diverse group of individuals
• Strong organizational skills with keen attention to details and problemsolving skills to thrive in a fast paced always changing environment
• Possess the maturity to work with & manage confidential information
• Quick and passionate learner
• Ability to adapt quickly and prioritize with a high sense of urgency
• Eye towards data accuracy data quality and process improvement
• Has the capability to present to larger groups and deliver workshops both in person and remotely
• Adequate knowledge of labor laws in the respective regions
• Process improvement mindset
• Pluses:
• Knowledge of any project management methodology
• Experience with ServiceNow (or other enterprise ticketing system)
• Knowledge of immigration laws in the respective regions

We are primarily an inoffice environment and therefore you will be expected to work from the Lehi Utah office in compliance with Pures policies unless you are on PTO or work travel or other approved leave.

The hourly range is: $28.40 $42.80.

Salary ranges are determined based on role level and location. For positions open to candidates in multiple geographical locations the base salary range is reflective of the labor market across the applicable locations.

This role may be eligible for incentive pay and/or equity.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and companysponsored team events check out for more information.

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

#LITH3 #LIONSITE

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area Fortunes Best Workplaces for Millennials and certified as a Great Place to Work!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and companysponsored team events. Check out for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.

WHERE DIFFERENCES FUEL INNOVATION:

Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage diversity equity inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.

Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples racialized people people with disabilities people from gender and sexually diverse communities and people with intersectional identities. We also encourage you to apply even if you feel you dont match all of the role criteria. If you think you can do the job and feel youre a good match please apply.