Customs Broker
Customs Broker
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Job Description
About Toll Group
At Toll we do more than just logistics we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post
Play a vital role in enabling sustainable global supply chains with Global Forwarding Australia and New Zealand. With ongoing job security enjoy working in a stable and safe environment where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with longterm success were passionate about progress. That means adapting to change and transforming how our customers experience worldclass freight forwarding solutions. In an open and inclusive culture we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn grow and progress. And were always looking out for each others wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse challenging even unordinary projects while being supported by friendly and positive teamwork.
The Role
Toll Global Forwarding is in search of a high calibre Customs Broker to join the team in Melbourne. In this role you will be responsible to ensure compliance accuracy and productivity when completing import and export clearance regulation requirement. You will have the opportunity to educate clients about customs regulations international tariffs shipping restrictions and insurance requirements. You will guide goods through customs preparing and submitting documents determining tariff and duty payments tracking shipments and using the tariff coding system to classify shipments
As the Customs Broker you will:
- Understand customers business needs professionalism and reliability: Focus on comprehending the specific requirements of clients and maintaining a high level of professionalism and reliability.
- Effect customs clearance: Handle various aspects of customs clearance including:
- Classification of import products
- Customs valuation
- Lodgement of DAFF and ABF Barrier requirements
- PWA Refund and Drawback Applications
- SCA review
- Tariff advice application when necessary
- Prepare customs documentation: Ensure all necessary customs documentation is accurately prepared.
- Ensure compliance with laws: Make sure shipments comply with all applicable laws to facilitate the import and export of goods.
- Determine and track duties and taxes: Calculate and monitor duties and taxes payable and process payments on behalf of clients.
- Problem solving and representation: Engage in proactive and reactive problem solving to enhance customer satisfaction sign documents under a power of attorney represent clients in meetings with customs officials apply for duty refunds and tariff reclassifications ensure deliveries are not affected by government delays coordinate transportation and storage of imported goods and stay updated with current market changes and customs legislation.
About You
Qualifications:
- A currentAustralian Customs Broker Licence
- Class 19.1 and 19.2NCCC & AEPCOMM Accreditation
Skills and Experience
To be successful in this role you will need:
- Experience withCargoWise One(essential)
- Client focused with ability to conduct product audits and duty reviews
- Excellent attention to detail and strong communication skills
- Accurate classification of products
- Ability to work independently and as part of a collaborative team
- A solutionsfocused approach and a willingness to adapt to daytoday objectives
What moves you
At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industryleading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.
Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages ethnicities genders and abilities.
To find out more about us visit
You must be entitled to work in Australia and be prepared to undertake preemployment checks including a criminal history check and medical.Employment Type
Full-Time
