Quality Compliance and Improvement Specialist
Quality Compliance and Improvement Specialist
Posted on :
23-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-05-2025
Job Description
Job ID: 31520
Agency: Social Services Division of Economic Assistance
Location: Sioux Falls SD
Salary: $24.11 Hourly depending on qualifications
Pay Grade: H
Closing Date: 05.31.2025
This is a FullTime 40 Hour Weekly position with the Department of Social Services. For more information on the Department of Social Services please visit .
Why the Department of Social Services
At the Department of Social Services (DSS) family is everything. Its the foundation of what we do every day through provision of services to strengthen and support the citizens of South Dakota. Our work is driven with our vision to build Strong Families South Dakotas Foundation and Our Future. We believe families have the right to be safe and secure. We also believe in respecting individual and cultural differences by treating people with dignity fairness and respect. And we believe in collaborative communications teamwork partnerships and trust for essential family services. Sound intriguing
Who we want:
What you will do:
This position conducts quality assurance reviews of customer cases to ensure that eligibility determinations for multiple assistance programs for lowincome families have been made in compliance with federal and state statutes; analyzes case records interviews customers to collect information and reviews and verifies customer information by contacting collateral sources and accessing computer data systems; prepares reports on findings explains findings based on appropriate regulations. Monthly travel 1 or 2 days per month within South Dakota may be required for this position.
Education/Licenses:
A bachelors degree in social science behavioral science or other human servicerelated fields business administration public or health care administration education or public health finance or accounting is preferred and/or experience in these areas. Entry level knowledge and abilities may be acquired through any combination of training and/or experience that will enable the incumbent to possess the required knowledge skills and abilities.
The Ideal Candidate Will Have:
This position is eligible for Veterans Preference per ARSD 55:10:02:08.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification Form I9. The State of South Dakota as an employer will be using EVerify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays generous vacation and sick leave accrual dental vision and other insurance options and retirement benefits. You can view our benefits information at . This position is a member of Class A retirement under SDRS.
Must apply online:
You must apply online emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email:
An Equal Opportunity Employer
#LIOnsite
Agency: Social Services Division of Economic Assistance
Location: Sioux Falls SD
Salary: $24.11 Hourly depending on qualifications
Pay Grade: H
Closing Date: 05.31.2025
This is a FullTime 40 Hour Weekly position with the Department of Social Services. For more information on the Department of Social Services please visit .
Why the Department of Social Services
At the Department of Social Services (DSS) family is everything. Its the foundation of what we do every day through provision of services to strengthen and support the citizens of South Dakota. Our work is driven with our vision to build Strong Families South Dakotas Foundation and Our Future. We believe families have the right to be safe and secure. We also believe in respecting individual and cultural differences by treating people with dignity fairness and respect. And we believe in collaborative communications teamwork partnerships and trust for essential family services. Sound intriguing
Who we want:
- a highly motivated and experienced person who displays a high level of effort and commitment towards completing assignments and goals;
- a compassionate individual who listens attentively to others and clearly conveys information and ideas;
- a dependable and organized individual who effectively plans and organizes work activities;
- a person who is dedicated and who will represent the Department of Social Services with integrity and enthusiasm; and
- an individual who works cooperatively with others and promotes a friendly work climate to achieve shared goals.
What you will do:
This position conducts quality assurance reviews of customer cases to ensure that eligibility determinations for multiple assistance programs for lowincome families have been made in compliance with federal and state statutes; analyzes case records interviews customers to collect information and reviews and verifies customer information by contacting collateral sources and accessing computer data systems; prepares reports on findings explains findings based on appropriate regulations. Monthly travel 1 or 2 days per month within South Dakota may be required for this position.
Education/Licenses:
A bachelors degree in social science behavioral science or other human servicerelated fields business administration public or health care administration education or public health finance or accounting is preferred and/or experience in these areas. Entry level knowledge and abilities may be acquired through any combination of training and/or experience that will enable the incumbent to possess the required knowledge skills and abilities.
The Ideal Candidate Will Have:
- communicate effectively and efficiently;
- successfully plan and organize work activities adjust to multiple demands and prioritize tasks to complete assignments and meet schedules and deadlines;
- demonstrate compassion respect courtesy and tact when interacting with others;
- understand concepts related to client confidentiality;
- have the ability to comprehend interpret and apply policies procedures laws and regulations;
- gather and analyze data reason logically and accurately and solve problems using common sense reasoning and resourcefulness;
- actively listen elicit needed information and communicate information effectively and accurately;
- understand principles practices and methods of quality assurance
- prepare clear and concise documentation reports and correspondence that reflect relevant facts;
- assume initiative with minimal supervision.
This position is eligible for Veterans Preference per ARSD 55:10:02:08.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification Form I9. The State of South Dakota as an employer will be using EVerify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays generous vacation and sick leave accrual dental vision and other insurance options and retirement benefits. You can view our benefits information at . This position is a member of Class A retirement under SDRS.
Must apply online:
You must apply online emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email:
An Equal Opportunity Employer
#LIOnsite
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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