Customer Service Representative (PM Shift)
Customer Service Representative (PM Shift)
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Salary Not Disclosed
1 Vacancy
Job Description
Welcome to Halperns Steak & Seafood! We are excited that you are thinking about opportunities with us and wehave an amazing story to share. Heres a quick glance of who we are and the impact you could have on the food service industry. Theres a seat at our table for you...
Customer Service Representative (PM Shift)
Orlando FL
Welcome to Halperns! The dedicated employees who work at Halperns are passionately committed to this business and the customers they serve. Being part of Halperns means being part of something important something unique and something special. This commitment is made clear by the superior meat and seafood specialty products we distribute.
Theres a seat at our table for you
Starting Pay: $17 per hour
Sunday Tues thru Fri 1:30pm until 9pm
What we offer:
Medical Prescription Drug EFAP Benefits after 30 days of employment
Dental vision and other voluntary plans
PreTax Saving Accounts
Profit Sharing
Family culture and career advancement opportunities
Position Summary:
Provides friendly and efficient customer service order processing and delivery support to customers of Halperns Steak & Seafood via phone email and internet. Strengthens customer relationships through strong product knowledge and product application delivery coordination and error resolution.
What you will do:
Serve as liaison between the Outside Sales Representative and customer.
Develop and Maintain customer relationships.
Supports and partners within assigned division and customer assignment.
Manages customer orders manually and completes timely callbacks/emails to discuss edits and confirm complete orders.
Maintain current knowledge of product and system status within divisions to assist Outside Sales Representatives and customers.
Serves as information resource to Outside Sales Representatives on product related questions regarding inventory levels and general product information
Arrange exception deliveries in collaboration with Transportation departments 3rd party order/delivery systems aligned with Halperns.
Support Outside Sales Representatives with order entry.
Performs other duties as assigned.
What youll bring to the table:
Must have excellent written verbal organizational and communication skills.
Must have the ability to multitask prioritize and be able to work independently or within a team environment.
Highly motivated self starter with a focus on details and accuracy in a fast paced environment
Must be a strategic thinker inquisitive innovative and creative in order to build relationships network link resources and apply business practices
Must have good customer service and time management skills.
Ability to problem solve and develop solutions on a variety of complex business issues with the ability to balance customer needs within the framework of Gordon Food Service business practices
Ability to demonstrate understanding of Foodservice industry and operations for Non Commercial Segment
Ability to adapt to frequent technological and GFS proprietary application changes and program functions (used Chains)
Understand USDA dietary regulations and commodities
Ability to perform 10key data entry
You are requiredto provide yourmost recent employment experience for your application to be considered complete.
BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU MATTERS TO US!
Halperns Steak & Seafood values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership we will require any candidate who works for a Halperns Steak & Seafood customer to provide a letter of support from their management if they are selected for the interview process.
Equal Employment Opportunity is a matter of policy at Halperns Steak & Seafood. and we are committed to a work environment in which all individuals are treated with respect and dignity.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age status as a protected veteran or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability please submit your request to and use the words Accommodation Request in your subject line.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
