Call Center / Authorization Specialist
Call Center / Authorization Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
About Us
Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional three urgent care facilities; Cape Regional Physicians Associates with primary care and specialty care providers delivering services in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional the Claire C. Brodesser Surgery Center; AMI at Cooper Miracles Fitness and numerous freestanding outpatient facilities providing wound care lab and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program including health dental vision life disability retirement onsite Early Education Center (employee discount) attractive working conditions and the chance to build and explore a career opportunity by offering professional development.
Cooper University Hospital Cape Regional is accredited by the Joint Commission and has received the Gold Seal of approval
#LICU1
Short Description
Cape Regional Physician Associates is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. Cape Regional Physicians Associates with over 60 primary care providers and specialists delivering services in multiple locations throughout Cape May County
Experience Required
- Knowledge of medical insurance terminology computer skills for scheduling and familiarity of general officeprocedures and equipment arranging appointments for care providing exceptional customer service
- Verifying insurance eligibility and ensuring that insurance requirements are met prior to delivery of service
- Explains financial requirements to the patients or responsible parties including authorization process and deductibles
- Accurately processes all requests and documents appropriate information within a timesensitive environment
- Ability to deal with the public with professionalism and compassion in stressful situations and prevent calm or defuse irate callers and patients by working with them to identify concerns and properly directs calls
- Ability to hear inquiries from patients physicians clients or staffanswer phone and speak with patients
Education Requirements
- High School graduate or equivalent
Special Requirements
- Extensive knowledge of medical/radiology terminology
- Minimum 3 years of medical office/authorization/insurance experience preferred
- Positive upbeat disposition with the ability to multitask in a fastpaced environment
- Must be proficient in Word/Excel and EMR and have good organizational skills
Required Experience:
Unclear Seniority
Employment Type
Unclear
