Director, Digital Sales Development - NORAM

Connect with Quadient

At Quadient we support businesses of all sizes in their digital transformation and growth journey unlocking operational efficiency with reliable secure and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day with our clients and each other. Its these connections that make Quadient such an exceptional place to grow your career develop your skills and make a real impact help our futurefocused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Location: Remote/Hybrid North America (Boston MA or Toronto Canada preferred)

Reporting to the VP of Global Sales Development youll collaborate with Sales Marketing Revenue Operations Product and SDR Enablement & Operations to ensure consistent GTM execution aligned to strategic growth.

You will lead a sales development team responsible for generating pipeline across Quadients Customer Communications Management (CCM) and Financial Automation Solutions portfolios targeting prospects across SMB MM and Enterprise market segments. Own pipeline generation for CCM and Financial Automation portfolios across applicable market segments in North America.

• Provide firstline and secondline leadership to SDRs and SDR managers driving strategic direction and high execution standards.
• Establish and maintain a highperformance processdriven culture where SDRs are motivated supported and held accountable.
• Align closely with Marketing and Sales Leadership to ensure coordinated territory planning ICP targeting and lead conversion strategies.
• Collaborate with Marketing to create integrated segmentspecific campaigns that enable SDR success and drive revenue.
• Continuously optimize scalable cadences workflows enablement and onboarding across segments.
• Implement and evolve robust performance management frameworks and KPIs segmented by market tier channel and region.

Your Profile

• 5 years in B2B Sales Development with 2 years in leadership of both SDR managers and teams.
• Demonstrated success leading multilevel SDR organizations across SMB MM and Enterprise markets.
• Experience building highoutput processdriven teams rooted in culture and accountability.
• Strong communication skills both written and verbal with the ability to lead through influence and collaboration.
• Proven ability to exceed pipeline generation targets in complex multistakeholder sales environments.
• Deep expertise in inbound/outbound prospecting ABM strategy and modern sales engagement tools.
• Familiarity with platforms such as Salesforce Salesloft LinkedIn Sales Navigator ORUM and 6sense.
• Strong coaching performance management and talent development capabilities.
• Technically savvy with an interest in leveraging evolving AI technologies to enhance and scale GTM efforts.

Ready to lead the way Apply now.

Quadient CXM Canada Inc. and Quadient Canada Ltd. have standard ranges for all Canadian based roles based on function level and scope which are benchmarked against companies of similar size and growthstage. To provide greater transparency to candidates we share these targets on all job postings. Final salary offers are determined by multiple factors which may include (but are not limited to) geographic location and candidate experience and expertise. As such they may vary from the ranges listed.

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness work/life balance and more including a generous referral scheme.

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient our Smart Work approach fosters connection collaboration and innovation while offering flexibility based on role requirements. Whether onsite hybrid or remote our work environments are designed to support productivity and engagement. Hybrid employees balance remote and inoffice work onsite roles contribute daily to our vibrant workplace culture and remote employees stay connected through virtual collaboration and inperson events. No matter where you work youll be part of a dynamic peoplefirst community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment Passion Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. Were a team of individuals with one goal but many perspectives. When you connect with Quadient you become part of a community that cares in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process please email us at

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis including race color religion sex national origin age disability veteran or military status genetic information citizenship status and any other characteristics protected by local state or federal law.

People. Connected.