Rental Coordinator
Rental Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Its your time make it matter.
At Peterson we partner with our customers to build the future. For over 85 years our peoples work has shaped the communities where we live where we raise our families and where we thrive. Petersons legacy permeates every aspect of our communities. From roads and bridges backup power at hospitals firefighting concerts and moving goods; we are everywhere you look. At Peterson you dont just have a career you have a purpose.
Our familyoriented environment is built on safety winning growth and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson our family our brand and our values.
You have high expectations too.You are exceptionally motivated have outstanding skills and want your work to matter.Peterson offers competitive wages generous benefits and promotional opportunities at a familyowned and operated business.Its time to use your skills and passion to do work that matters!
Job Description
Peterson Cat has a need for a Rental Coordinator located at our Roseburg OR location.
SUMMARY
This position performs customer service and administrative duties related to rental of equipment at Peterson locations.
ESSENTIAL JOB FUNCTIONS
The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
- Answer telephones and process rental requests
- Follow up with customers via phone to obtain information required to complete rental request.
- Call on new and existing rental and lease prospects.
- Write rental agreements
- Perform customers credit checks and insurance availability
- Accurately communicate equipment & attachment availability to internal and external customers
- Dispatch drivers and communication with vendors
- Complete rental invoicing.
- Create service call sheet to provide to shop.
- Maintain a record of all unfilled (lost) rental requests.
- Enter relevant customer activity in customer relationship management system.
- Maintain a working knowledge of competitors practices and rental rates.
- Maintain inventory control and security including frequent inventory counts using Imetrix barcode system.
- Assist in the preparation of rental reports as assigned.
- Foster customer relations to improve customer loyalty and satisfaction.
- Wear company provided uniform (shirt) when performing the above mentioned job functions
- Maintain punctual regular and predictable attendance.
OTHER JOB FUNCTIONS
- Demonstrate Petersons Core Values in workgroup. Helps others to do the same.
- Responsible for participating in Employee Opinion Survey (EOS) results meetings providing feedback to workgroups and helping to create and implement action plans.
QUALIFICATIONS
- High School Diploma or General Education Degree (GED)
- Minimum of 2 years of directly related experience in customer service preferably in the equipment rental business or an equivalent combination of education and work experience.
- Working knowledge of equipment applications and transportation requirements preferred.
Required Experience:
IC
Employment Type
Full-Time
