Medical Office Assistant 3 - Neuro Inst

Community Health System

Posted on : 23-05-2025

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1 Vacancy

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Job Location

Fresno, CA - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 23-05-2025

Job Description

Overview

*All positions located in Fresno/Clovis CA*

Opportunities for you!

Join a Forbes Top 10 CA Employer!
Tuition reimbursement education programs and scholarships
Vacation time starts building on Day 1 and builds with your seniority
403(b) retirement plan with up to 8% matching contributions

Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.

We know that our ability to provide the highest level of care begins with taking care of our incredible teams. Want to learn more Click here.

Responsibilities

The Medical Office Assistant 3 (MOA3) provides advanced medical office clerical support. Performs duties requiring highlevel problem solving and critical thinking. Provides training and mentoring to other staff members.

Accountabilities

1. Performs high level clerical duties: advanced registration grant program qualifications and complex medical insurance authorizations and billings.

2. Assists with clinic billing stats and work queues.

3. Supervises front office workflow and assists lead staff with monitoring clinic work flow and operations issues. Makes performance improvement recommendations.

4. Assists with orientation of new staff and staff evaluations.

5. Creates and maintains provider schedules.

6. Answers incoming calls. Assesses each callers urgency and priority and either provides information takes messages or forwards to the appropriate party.

7. Directs patient check in. Assess patients requests and alerts or summons appropriate healthcare team member.

8. Creates new medical record numbers completes simple registration and insurance verification.

9. Receives priority appointment requests obtains necessary authorizations and makes appointments. Contacts patients with appointment information by phone and by mailing a computer generated letter.

10. Processes providers orders upon disposition obtaining necessary authorizations making appointments and informing patients of pretesting instructions.

11. Receives referrals from other clinics or outside facilities. Enters information as necessary into the computer and forwards it to the specialty or PCP clinic for approval.

12. Sends out no show and appointment letters.

13. Maintains work area in a neat and organized manner. Provides an environment conducive to safety for patients visitors and staff.

14. Maintains an adequate inventory of office supplies. Orders and stocks supplies as necessary.

15. Follows regulatory guidelines/standards.

16. Processes providers orders for outpatient procedures.

17. Performs other jobrelated duties as assigned.

Qualifications

Education & Experience

High School Diploma High School Equivalency (GED) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required

3 years of healthcare clerical/administrative support experience required

Disclaimers

Pay ranges listed are an estimate and subject to change.
If any bonuses are noted they are only applicable to external hires meeting criteria.

Employment Type

Unclear

Company Industry

Key Skills

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About Company

Community Health System

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