At Amazon were working to be the most customercentric company on earth. To get there we need exceptionally talented bright and driven people. If youd like to help us build the place where people can find and buy anything online this is your chance to make history. Come help us create innovative capabilities for Amazons Associates managers and leaders to support the evolution of People eXperience and Technology (PXT). The Workforce Solutions team builds and delivers worldclass products/services for Amazons hourly and corporate employees worldwide. We believe that happy Amazon customers start with happy Amazon employees!
This design role will define future experiences that will have the greatest impact on users thorough the employee engagement and career growth user journey. This individual should have a passion for empathizing with the needs and behaviors of people the business and how to solve for them through design. This UX designer will need to thrive in ambiguity working directly with senior leaders across engineering operations research science and product management to identify strategic undefined opportunity areas to improve our experiences.
Key job responsibilities
Partners with engineering and product management team members in the execution and delivery of successful products and services using a customerfocused iterative design process.
Leads UX efforts across one or many teams setting design direction driving discussion and activities while participating in delivery planning and coordination efforts.
Determines best UX solutions based on customer feedback and business goals and helps to determine overall direction identifying challenges and adapting as needed based on the context of the solution and customer.
Utilize strong storytelling and presentation skills to clearly communicate the design strategy outcomes and deliverables to diverse stakeholders.
Creates high quality deliverables and executes based on UX goals and priorities while driving the success of overall UX team delivery by seeking opportunities to make improvements to team efficiency and process.
Leverages fosters and extends the use of established UX techniques templates presentations and assets in the creation of UX analysis solutions and materials; proposes new solutions or optimizes existing ones and fosters UX artifact reuse and consistency across team members and/or projects
Sets an example and creates opportunities to foster collaborative crossdiscipline dynamics.
Mentor junior UX resources in best practices processes and methodologies.
A day in the life
Drawing from customer insights business requirements and research data you will be responsible for ideating on innovative solutions. Strong storytelling and presentation skills are essential as this UX designer will need to clearly communicate the design strategy outcomes and deliverables to diverse stakeholders and senior leadership.
The ideal candidate thrives in a fastpaced work environment that requires strong problem solving skills and independent selfdirection coupled with an aptitude for team collaboration and open communication.
About the team
Workforce Solutions (WS) empowers our customers by providing integrated peoplefocused solutions that streamline hiring processes for WW Stores AWS Devices and Talent Acquisition. As stewards of the employee lifecycle and experience we drive initiatives that promote transparency and efficiency in career mobility workforce engagement and operational needs management. We prioritize customercentricity by tailoring our capabilities and processes to align with their preferences and behaviors. Our approach is to start with the customers needs and match individuals to the right opportunities through our services.
8 years of design experience
Have an available online portfolio
Experience with design tools such as Photoshop Illustrator and InDesign and prototyping in HTML JavaScript CSS Ajax
Experience applying scrum to visual or UX design processes
Experience with UX design of complex workflows
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127100/year in our lowest geographic market up to $211600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.