• Provide secondtier support for HR Systems (Workday Learning Management System SharePoint etc.) Accurately process system tasks and requests from various areas and in accordance with SLAs to meet department and audit requirements. Ensure business processes run smoothly identify potential obstacles and troubleshoot issues within HR systems. Perform job and system administration functions related to hires and onboarding.

• Serve as the primary HR Systems analyst for assigned area(s). Identify and analyze business needs conduct regular meetings to gather and define scope and objectives track feature releases and provide guidance to functional areas. Manage and track all weekly system service updates. Support system functional deliverables using project management techniques including developing project plans monitoring milestones and coordinating projects to successful completion. Assist in the testing execution phase of projects including collection of project artifacts. Escalate system issues to senior level team members.

• Collaborate with other team members to solve complex problems and ensure department documentation is consistently reviewed and updated. Engage in continuous education using appropriate content in library and apply knowledge to business processes where needed. Responsible for identifying and analyzing repeated system issues and making recommendations for updates such as system enhancements reeducation training or process improvements.

To Qualify For This Position Youll Need The Following:

Required Education: Bachelors.

Degree Equivalency: 4 years job related work experience or Associates and 2 years job related work experience.

Required Work Experience: 3 years system support experience and customer service experience.

Required Skills and Abilities: Strong customer focus problem solving skills and adaptable to change. Technical aptitude and ability to work independently. Demonstrated ability to manage multiple projects timely and effectively. Strong organizational communication and analytical skills. Proven experience with technical requirements analysis data and/or business process modeling/mapping and knowledge of project methodologies. Strong attention to detail.

Required Software and Tools: Advanced knowledge of Microsoft Office. Knowledge in system configurations. Strong familiarity with LMS ATS and HCM systems.

Our Comprehensive Benefits Package Includes The Following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• Onsite cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies theaters zoos theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.