Field Service Engineer - EUV
Field Service Engineer - EUV
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Salary Not Disclosed
1 Vacancy
Job Description
Introduction to the job
As our Field Service Engineer you will be an integral part of a team of engineers who assist our Customer Support (CS) organization install repair and maintain ASML systems at customer sites. You will ensure that our chipmaking systems work as they should and be part of the technology innovation thats moving the world forward.
You will be a technical expert who will work with coworkers customer & field support in isolating and solving problems to maintain and optimize equipment on a daily basis enhancing functionality and prevent problems. You will act as a resource for users on routine malfunctions and will be responsible for the necessary transfer of knowhow to the customer.
This position reports to the Site Manager but you will also be part of the larger Customer Solutions & Support sector where the infab installation and optimization of ASML products happens .
Role and responsibilities
Install equipment at customers locations including equipment with new features unload components inspect for damage assemble align and test.
Analyze applicability accuracy and adherence to design specifications.
Evaluate and diagnose problems and make appropriate repairs escalating when necessary.
Answer customer questions and assist customers in a professional manner.
Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures.
Perform administrative and coordination duties including passdowns work orders field service reports system problem reports and monthly reports. Prepare written technical reports on an independent basis.
Provide appropriate support and assistance to less experienced ASML personnel as necessary.
May require travel for crosssite support with Intel Chandler and/or other sites.
May require international travel for site support in Taiwan
Education and experience
To help us tackle the technical challenges we face youll need experience working on hightech products and with complex processes. As a Field Service engineer youll need:
Bachelors degree in an engineering field or the equivalent combination of education skills and experience will be considered.
An associates or technical degree with at least 2 years of technical experience will be accepted.
At least 2 years of experience using computer applications including data analysis tools word processing spreadsheet and presentation software is preferred.
Skills
Working at the cutting edge of tech youll always have new challenges and new problems to solve and working together is the only way to do that. You wont work in a silo. Instead youll be part of a creative dynamic work environment where youll collaborate with supportive colleagues. There is always space for creative and unique points of view. Youll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job youll need the following skills:
Work according to a strict set of procedures within the provided timelines
Knowledge of Safety Procedures
Mechanical aptitude and knowledge of pneumatics hydraulics electronics and semiconductor processes and relevant software.
Can observe and respond to people and situations and interact with others encountered in the course of work.
Can learn and apply new information or skills.
Must be able to read and interpret data information and documents.
Strong customer focus and commitment to customer satisfaction through prioritization quality efficiency and professionalism.
Ability to complete assignments with attention to detail and high degree of accuracy.
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
Result drivendemonstrate ownership and accountability.
Identifies bottlenecks and drives improvements.
Work independently or as part of a team and follow through on assignments with minimal supervision.
Demonstrate open clear concise and professional communication.
Ability to establish and maintain cooperative working relationships with manager coworkers and customer.
Other information
This position requires access to controlled technology as defined in the Export Administration Regulations (15 C.F.R. 730 et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Preferred candidate is currently employed in the CU CS FIELD US sector.
Position will require travel up to 25% for training. After training travel will be minimal.
Position will require access to customer site locations.
Ability to work flexible shifts including nights weekends and holidays.
Willingness to continue learning and growing in a professional environment is necessary.
Work is conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behavior and safety.
Expect to spend more than 50% of the time inside the clean room working with electromechanical equipment.
Position works under the direction of a Manager Supervisor or Sr. Engineer.
Physical Demand of the job:
Shift: compressed work week schedule rotating day shift to night shift; night shift to day shift every 8 weeks (12hr shifts 7am/pm7pm/am).
Routinely required to sit; walk; talk; hear; use hands to keyboard finger handle and feel; stoop kneel crouch twist reach and stretch. Occasionally required to move around the campus.
Occasionally lift and/or move up to 20 pounds.
Specific vision abilities required by this job include close vision color vision peripheral vision depth perception and ability to adjust focus.
This position requires access to controlled technology as defined in the United States Export Administration Regulations (15 C.F.R. 730 et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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Request an Accommodation
ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules facilities or conditions which enable an individual with a disability to apply for a job perform the essential functions of a job and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application participate in an interview or otherwise participate in the employee preselection process please send an email to to initiate the companys reasonable accommodation process.
Please note: This email address is solely intended to provide a method for applicants to initiate ASMLs process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.
Employment Type
Full-Time
