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Trainer

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1 Vacancy
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Job Location drjobs

East Hartford, CT - USA

Yearly Salary drjobs

$ 50 - 62

Vacancy

1 Vacancy

Job Description

Description

The Trainer will develop document implement and maintain comprehensive training and quality assurance plans for all operational units.

Responsibilities

  • Delivering remote and inperson trainings with a high level of energy and enthusiasm.
  • Developing and maintaining training material and processing guides for staff and serve as Subject Matter Expert across all functional areas.
  • Maintaining and updating manuals and training materials with system enhancements as they occur.
  • Monitoring recording and reporting training functions including the tracking and reporting of training class information.
  • Using Learning Management System to help ensure course content testing evaluations and styles of training conform to accepted standards.
  • Maintaining Policy Procedure Guides and Manuals and evaluation of their effectiveness as demonstrated through staff performance.

Requirements

  • Have a bachelors degree.
  • Display minimum of 2 years of experience working in both Remote and InPerson training environments.
  • Have training experience in a transaction processing or call center environment.
  • Show experience with design development and delivery of remote and inperson training programs including training needs analysis training evaluation and instructor evaluation.
  • Able to develop and implement training plans for ongoing operations.
  • Possess experience with learning management system software applications and/or online training programs.
  • Display communications skills interpersonal skills and ability to work in a team environment while demonstrating flexibility and adaptability in a swiftly changing environment.

Flexible Working

At Conduent we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role you can expect the following working conditions:

  • Onsite work:Work in our local office receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.

Working For You

Perks and rewards designed for you:

  • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your familys needs and start on the first day of employment.
  • Retirement Savings: We will support you as you save for your future.
  • Employee Discounts: We offer you access to a vast selection of global national and local discounts on merchandise services travel and more.
  • Career Growth Opportunities: We help you thrive so together we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
  • Paid Training: Earn while you learn and continue to grow with access to awardwinning learning platforms throughout your Conduent career.
  • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
  • Great Work Environment: We are proud of our awardwinning culture and the recognition weve received for our diversity efforts.

Join Us

At Conduent we are one team one mission. We understand that our success is directly related to the success of our associates.

We strive to create a culture where you can:

  • Bring your authentic self to work.
  • Grow and thrive both personally and professionally.
  • Make a difference with our clients in our communities and with the millions of people we support.

Pay Transparency Laws in some locations require disclosure of compensationrelated information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance. In addition to base pay this position based on business need may be eligible for a bonus or incentive. In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation or sick approximate compensation for this position is $5062k per year.



Employment Type

Full-Time

Company Industry

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