drjobs Support Engineer, AFT - Platform Engineering & Services

Support Engineer, AFT - Platform Engineering & Services

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Bellevue - USA

Yearly Salary drjobs

$ 81400 - 182000

Vacancy

1 Vacancy

Job Description

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software hardware and processes that run the global network of fulfillment centers that move many millions of units of inventory employ tens of thousands of people and ensure that customers get what they want when we promised we would get it to them. We do this by building automated solutions to handle things that technology does well while relying on people to handle things that humans do well. The team is building a new Flow Control architecture that well enable the automation of flow control from dock to dock (Inbound through Outbound). This new architecture will provide standard interfaces for integrating new flow controllers allowing flow to adapt to Amazons everevolving Fulfillment Center designs.

We are looking for a Support Engineer to join our team of fungible engineers helping drive strategic initiatives within the AFT. As the ideal candidate for this role you will have hands on experience in supporting and maintaining highly scalable and available systems. You will also have experience partnering closely with product science and operations stakeholders to support critical new features and products for the business.

Key job responsibilities
Identify and solve ambiguous problems architectural deficiencies or areas where your teams systems hinder the innovation of other teams and are learning to do this for other teams in your organization.
Troubleshoot documented issues and determine root cause
Manage trouble tickets through to resolution or escalation using existing documentation procedures and tools
Use technology to monitor security vulnerabilities and eliminate risks
Participate in automating tasks to increase efficiencies
Dive deep into technical details diagnose and reproduce straightforward issues with Amazon technology products (e.g. services tools data solutions etc.)
Experience working in an Agile environment using the Scrum methodology

A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular fulltime employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!

About the team
Amazon Fulfillment Technologies (AFT) powers Amazons global fulfillment network. We invent and deliver software hardware and data science solutions that orchestrate processes robots machines and people.

The Platform Engineering and Services team under AFT organization helps business and regional operations teams expand the fulfillment network by setting up necessary technology services for new buildings.

4 years of software development or 4 years of technical support experience
Experience scripting in modern program languages
Experience troubleshooting and debugging technical systems
Experience in agile/scrum or related collaborative workflow
Experience troubleshooting and documenting findings

Knowledge of distributed applications/enterprise applications
Knowledge of UNIX/Linux operating system
Experience analyzing and troubleshooting RESTful web API calls

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81400/year in our lowest geographic market up to $182000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit
This position will remain posted until filled. Applicants should apply via our internal or external career site.

Employment Type

Full-Time

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.