Principal Communications Associate, Premium+ Communications

Were looking for an organized proactive fungible communications specialist to join our team and support the comprehensive communications strategy for our Premium team. The Principal Associate Communications role is responsible for leading drafting and delivering broad communication touchpoints for the PPX organization. You will partner closely with the PPX Comms Lead to deliver on the communication needs of the business flexing into specific business areas including Velocity Black and Capital One Shopping. You will also partner closely with the Chief of Staff team members of the Senior Leadership team HR and other horizontal teams to drive alignment engagement and connections across the org.

In this fastpaced position youll use creative thinking to develop content that brings our communications strategies to life. Through a multichannel approach youll inform and engage associates while helping them stay connected to our goals strategy and culture. Youll develop communications plans deeply understand team and stakeholder needs assess the performance and health of our communications strategy through metrics analysis recognize and celebrate our associates and more.

Responsibilities:

• Support the PPX leadership team with communications requests including organizational announcements meeting and speaking engagement preparation and team updates that inform and inspire associates.

• Curate engaging experiences including executive gatherings allemployee meetings digital/video storytelling and special events with storytelling.

• Elevate impactful customer and associate stories to share across the organization. Own an internal beat. Research compile and distribute relevant news through various internal channels managing delivery end to end such as Slack newsletters and more.

• Collect and analyze associate and leadership feedback and metrics to help improve overall engagement to reach our communication goals.

• Play an integral role in promoting associate engagement with leadership and among teams and partners.

Heres what were looking for in an ideal teammate:

• Strong writing and storytelling skills with sound editorial judgment.

• Ability to distill complex content into clear concise and engaging communications.

• Experience with a variety of communication channels (gmail Zoom Slack etc.).

• Exemplary organizational skills analytical talent and attention to detail.

• Outstanding time management and organizational skills with an ability to consistently execute multiple and sometimes competing activities and complex projects ontime to high quality conclusion.

• A track record of consistently acting with urgency as needed.

• Proven track record of building collaborative work relationships.

• Strong customerorientation and proven track record of collaborative work relationships.

• Proven ability to work effectively with multiple constituents including peers executives and management and partners.

• Creative problem solving skills working with internal customers to understand intent and goals to deliver communications that meet their needs.

• Be comfortable flexing in and out of work streams as needed in a rapidly changing and growing environment.

Basic Qualifications:

• Bachelors degree or military experience

• At least 3 years of experience in a project management learning and development communications marketing role or a combination

• At least 3 years of experience in content creation

Preferred Qualifications:

• 4 years as a communications or marketing specialist

• 2 years of experience in financial services
  

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum fulltime annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for parttime roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total wellbeing. Learn more at theCapital One Careers website. Eligibility varies based on full or parttime status exempt or nonexempt status and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).