Inside Sales Account Representative

About Spirit Electronics:

Spirit Electronics is a veteranowned womanowned valueadded supplier of high reliability components engineering services and superior supply chain solutions. With a history rooted in serving the military and space industries Spirit strives to be a valued partner to key technology sectors. As an awardwinning distributor Spirit delivers authorized products and a range of valueadded services including SMI/VMI foundry access electrical and environmental testing design assembly and endoflife management.

We are an electronics solutions company like no other in the market. We provide distribution component procurement screening BOM management contract manufacturing and system level tests under one roof. Our mission is to provide product solutions that are of unequaled quality agility and effectiveness because our customers count on us to ensure they are mission capable in industries that range from healthcare to aerospace and defense. We are a growing team of dedicated professionals that value quality service and excellence in our work. We are led by an experienced CEO and military veteran that emphasizes collaboration innovation and professional development. We are looking for a teammate who understands the value of moving together toward a common objective and that individual efforts to are critical to achieving a teams success!

Company Culture

• Teamoriented cooperative and collaborative
• Peopleoriented supportive and fairnessfocused
• Outcomeoriented resultsfocused with a strong performance culture

Position Overview:

We are currently seeking a highlevel Inside Sales Account Representative. This role is an opportunity for a highly technical microelectronics background experienced person to join a company with a strong growth path in front with a lot of opportunity. The person in this position will be a highlyvalued member of our sales team whose ideas and opinions will be sought after in our strive to continuously improve. The Inside Sales Account Representative is responsible for managing and growing relationships with existing customers in the aerospace and defense industry. This role focuses on selling Spirits range of microelectronics semiconductors and EEE products and services. The ideal candidate will have a strong sales background as well as technical knowledge. The Account Representative will manage and increase customer sales through contact with customers and buyers while nurturing business relationships initiated at the executive and senior sales level. The Account Representative will collaborate with technical sales and purchasing teams to prepare quotes manage sales orders and facilitate the order fulfillment process. This position also functions as a liaison between Spirits customers and OEMs. Technical competency; accuracy; attention to detail regarding part numbers drawings contracts; and MS Excel skills are mandatory.

US PERSON REQUIREMENT

Due to US Export control laws must be a US Citizen Permanent Resident or have protected status

Responsibilities

• Develop and maintain strong working relationships with customers
• Develop and implement account strategies to maximize sales opportunities and customer satisfaction
• Conduct regular account reviews to understand customer needs challenges and future requirements
• Present and promote Spirits customer solutions line card and engineering services to customers
• Develop customer opportunities and present to management
• Receive process and accurately complete requests for quote from customers based on needs ontime delivery contract requirements
• Execute customer sales orders and supplier purchase orders managing change orders and expediting within the supply base to ensure suppliers and customers ontime delivery performance
• Collaborate with Spirit teams (Engineering Quality Purchasing) to ensure customer requirements are met
• Achieve and exceed sales targets and performance metrics
• Negotiate quotes sales and purchase orders with customers
• Resolve customer issues and concerns promptly and effectively
• Process customer complaints through resolution and corrective action if necessary
• Monitor Spirits customer performance ratings and take necessary actions to improve customer satisfaction
• Monitor monthly communication and reporting to customers on aged and liability inventories ensuring inventories are purchased by customers in a timely manner
• Attend customer business reviews and provide documentation and support for reviews
• Notify customers of product shipment holds obsolescence endoflife and allocation statuses
• Support the Spirit Quality Management System (QMS)
• Provide regular updates on account activities sales forecasts and market intelligence to management
• Maintain accurate quoting order and sales data in Spirits ERP system

• 35 years of sales experience preferably in aerospace and defense or related technical field
• Bachelors degree in business engineering supply chain or related field; technical background preferred
• Strong understanding of microelectronics semiconductors and EEE components used in aerospace and defense applications
• Excellent communication and interpersonal skills with the ability to build relationships at various organizational levels
• Strong negotiation and problemsolving skills
• Proficiency in ERP systems and MS Office suite especially Excel
• Ability to understand and communicate technical product information effectively
• Excellent written and verbal communication skills
• Selfmotivated with excellent time management organizational skills and attention to detail
• Analytical mindset with the ability to interpret sales data and market trends
• Customercentric approach with a focus on longterm relationship building
• Ability to address customer concerns and service issues
• Ability to multitask in a fastpaced environment

If selected to fill this role the candidate will need to submit for a background check and provide proof of eligibility to work in the US.

Job Type: Fulltime

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person. No remote or hybrid options.

Equal Employment Opportunity Statement:

Spirit Electronics is an Equal Opportunity Employer. We do not discriminate on the basis of race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability veteran status or any other protected characteristic under applicable law.

We are committed to providing a workplace free of discrimination and harassment. Individuals with disabilities and protected veterans are encouraged to apply.

If you need assistance or accommodation due to a disability during the application process please contact us at or (480).