Clerk/Teller
Clerk/Teller
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Job Description
PositionTitle: Clerk/Teller
Department: Retail
Grade: 4
East Cambridge Savings Banks Retail Division is actively recruiting for Clerk/Tellers.
Function:
Under the supervision of a Banking Center Supervisor or Business Development Sales Manager perform a variety of customer initiated transactional services and related accounting/clerical tasks.
We are looking for a candidate with:
- Minimum of 6 months retail experience in a salesoriented environment or prior experience as a teller
- General understanding of digital banking products
- Excellent interpersonaland communication skills
- Must be a selfstarter with the ability to work independently
- Ability to take initiative
- Experience with making referrals based on predetermined sales goals preferred
- Must be available to work until closing and Saturdays
EssentialJobFunctions:
- Buy/sell teller cash to maintain authorized amounts.
- Greet and assist customers in a professional and personally responsive manner in accordance with East Cambridge Savings Bank Customer Service Standards. Provide general banking services information. Direct customers to others when necessary. Refer any problem situations to a supervisor.
- Responsible for making referrals based on predetermined sales goals on a monthly/annual basis in accordance with the Banks Customer Service Standards.
- Accept and process all customer transactions using a computer terminal.
- Cash customer checks in accordance with Bank Policy. Enter check holds and provide customers with appropriate hold notices.
- Ensure proper documentation and accuracy of transactions. Double count cash transactions to verify accuracy.
- Complete all required Bank Secrecy Act training annually and maintain knowledge of current BSA related policies and procedures. To assist with Bank Secrecy Act compliance recognize and document currency transactions and checks purchased in excess of $10000 as well as checks purchased between $3000$10000. Identify and report potential suspicious activity.
- Sell money orders treasurers and travelers checks; redeem U.S. Bonds. Assist in the process of cash advances.
- Take computer totals and balances daily work timely ensuring that all documentation is in order and cash in proof.
Contact our Human Resources Division or visit for more details and to apply.
Or submit your resume to:
Email: Fax:Phone:
East Cambridge Savings Bank Attn: Human Resources
344 Cambridge Street Cambridge MA 02141
East Cambridge Savings Bank is an Equal Opportunity Employer/Disabled/Veterans
Employment Type
Full Time
