Planning Manager, EU Central Operations
Planning Manager, EU Central Operations
Posted on :
23-05-2025
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1 Vacancy
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Job Description
The goal of Amazon Logistics is to build a world class last mile delivery operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly accurately and in the most cost effective way possible.
Central Operations (CO) refers to a new approach within Amazon Logistics (AMZL) to define a scalable solution to run the increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes forecasting route planning demand scheduling and last mile delivery. We are looking for a Operations Manager with a track record of operational excellence to drive scalability ensuring strong processes and culture are developed. This person will be able to lead a team that operates in areas of the business with a high degree of ambiguity that require a great deal of thought leadership. The role will provide opportunities to think big develop original ideas and partner with AMZL Planning Transportation Last Mile Tech Operations and business expansion teams to develop a strategic approach to scale Central Operations.
Key job responsibilities
As a EU CO Operations Manager you will lead a team of Managers and Logistics Associates to drive performance on day to day operations and projects for EU CO. Your role will be to focus on key KPIs in terms of forecast accuracy and process adherance/improvement playing a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team.
This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. Were looking for creative leaders with a passion for innovation knack for problem solving and dedication to creating worldclass customer experiences.
You will be be accountable for daily weekly and monthly KPIs and metrics. You will be responsible for driving program scoping roll out and compliance/monitoring and stakeholder experience. In addition you will be instrumental in developing best practices and standard work for the network.
You will play a proactive role in written and verbal communication with various departments as you maintain Amazons exceptionally high levels of service both for our customers and suppliers facilitating the flow of information between different stakeholders and resolving any potential issues that impact business continuity. We need you to step back at strategic intervals to take in the bigger picture and to be comfortable conducting research into process improvement initiatives and taking realtime decisions. You will also maintain and report up to date and accurate statistics management reports and analysis.
PLEASE SUBMIT YOUR CV IN ENGLISH
Degree Qualification or equivalent
Experience with planning standard work practices and performance metrics.
Strong logical thinking analytical skills and problem solving skills.
Candidates must be flexible to work a variety of hours as business demands such as weekends and public holidays
Intermediate working knowledge of Excel
Experience leading teams.
Capable of providing direction to team members using independent judgment.
Ability to communicate effectively (written and verbal) across various levels of an organization.
Fluent in oral and written communication in English
Organization and time management skills.
Good teamwork mentality: able to build trustworthy and supportive working relationships.
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
Advanced or masters degree
Relevant experience scoping leading and implementing process improvements through: Lean process Kaizen and/or Six Sigma
Relevant experience working in a supply chain logistics or operations environment
Relevant experience in conceptualizing and implementing operational or supplychain management improvements
Relevant experience in analysing data and creating reports for leadership
Relevant experience working with Structured Query Language (SQL) MS Office Suite (Excel Word) Tableau or Python.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Central Operations (CO) refers to a new approach within Amazon Logistics (AMZL) to define a scalable solution to run the increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes forecasting route planning demand scheduling and last mile delivery. We are looking for a Operations Manager with a track record of operational excellence to drive scalability ensuring strong processes and culture are developed. This person will be able to lead a team that operates in areas of the business with a high degree of ambiguity that require a great deal of thought leadership. The role will provide opportunities to think big develop original ideas and partner with AMZL Planning Transportation Last Mile Tech Operations and business expansion teams to develop a strategic approach to scale Central Operations.
Key job responsibilities
As a EU CO Operations Manager you will lead a team of Managers and Logistics Associates to drive performance on day to day operations and projects for EU CO. Your role will be to focus on key KPIs in terms of forecast accuracy and process adherance/improvement playing a key role in deliverables to both our Delivery Station and Delivery Service Partner Management team.
This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. Were looking for creative leaders with a passion for innovation knack for problem solving and dedication to creating worldclass customer experiences.
You will be be accountable for daily weekly and monthly KPIs and metrics. You will be responsible for driving program scoping roll out and compliance/monitoring and stakeholder experience. In addition you will be instrumental in developing best practices and standard work for the network.
You will play a proactive role in written and verbal communication with various departments as you maintain Amazons exceptionally high levels of service both for our customers and suppliers facilitating the flow of information between different stakeholders and resolving any potential issues that impact business continuity. We need you to step back at strategic intervals to take in the bigger picture and to be comfortable conducting research into process improvement initiatives and taking realtime decisions. You will also maintain and report up to date and accurate statistics management reports and analysis.
PLEASE SUBMIT YOUR CV IN ENGLISH
Degree Qualification or equivalent
Experience with planning standard work practices and performance metrics.
Strong logical thinking analytical skills and problem solving skills.
Candidates must be flexible to work a variety of hours as business demands such as weekends and public holidays
Intermediate working knowledge of Excel
Experience leading teams.
Capable of providing direction to team members using independent judgment.
Ability to communicate effectively (written and verbal) across various levels of an organization.
Fluent in oral and written communication in English
Organization and time management skills.
Good teamwork mentality: able to build trustworthy and supportive working relationships.
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
Advanced or masters degree
Relevant experience scoping leading and implementing process improvements through: Lean process Kaizen and/or Six Sigma
Relevant experience working in a supply chain logistics or operations environment
Relevant experience in conceptualizing and implementing operational or supplychain management improvements
Relevant experience in analysing data and creating reports for leadership
Relevant experience working with Structured Query Language (SQL) MS Office Suite (Excel Word) Tableau or Python.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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