Product Support Specialist, Insurance (Personal & Business Banking) - 16 MONTH INTERNSHIP
Product Support Specialist, Insurance (Personal & Business Banking) - 16 MONTH INTERNSHIP
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Job Description
Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll Be Doing
The Strategy Planning & Business Effectivenessteam leads the Insurance and Wellness & Protection divisional strategies to define our growth ambitions and look to innovate and broaden our product and service offerings. As an intern you will assist the team in identifying segmentation / market level opportunities and implement strategic initiatives to rightsize offers in line with our bank wide strategies to transform and grow. You will play a key role in identifying sizeable opportunities and driving the business forward. You will be working in a highly collaborative environment to solve complex problems through our Design Thinking Process and deliver meaningful changes to help us achieve our winning aspirations.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of onsite and remote work) will be discussed at the time of your interview.
Important Information
You must be currently enrolled in postsecondary education ideally at a Masters level to be eligible however you do not need to be in a registered CoOp program to be considered for this role
Please include your resume (no more than 2 pages) a cover letter (no more than 1 page)and your most recent unofficial transcript with your application. These should all be uploaded into the Resume section of the application as one pdf document
You are a current university student ideally pursuing a Masters degree. Accounting Finance Business Economics major is an asset but not required
Further clarity on the work location will be provided at the time of your interview. Please note all employees must work within their current jurisdiction and must reside within Canada
Duration of term:16 months full time (September 2025 December 2026)
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Please note we have multiple positions available under this posting and you may be considered by more than one hiring team
How Youll Succeed
Strategy Development You will develop and execute strategy initiatives to support the business unit to operate more efficiently and effectively while meeting operational targets and regulatory expectations. You will adapt to ever increasing change and will work on continuously improving the operational effectiveness and performance of the Insurance and Wellness & Protection business.
Analytical Thinking Youll analyze risk and operational metrics including building insights and datadriven strategies leveraging data visualizations leading clear implications and recommendations to guide strategy by providing evidencebased analytical solutions.
Teamwork You will actively participate in team discussions and contribute to creating a fun and collaborative work atmosphere. Support the transformation of conceptual ideas into clear and compelling opportunities.
Creativity The solutions to most of the problems we solve are usually not clear. Outside of the box thinking and sharing your own point of view is important. Youll learn how to work well with ambiguity.
Data Insights Youll work on the creation and maintenance of metrics reports and dashboards to identify measure and quantify benefit realization of strategic initiatives.
Communication Skills You have excellent verbal and writing skills to effectively articulate ideas and opinions that involve analysis interpretation and assessment.
Who You Are
You put our clients first. You engage with purpose to find the right solutions for our clients. You go the extra mile because its the right thing to do.
You give meaning to data. You enjoy investigating complex problems and making sense of information by identifying analyzing and interpreting trends or patterns. Youre confident in your ability to communicate detailed information in a clear concise and impactful way.
You understand that success is in the details. You notice things that others dont. Your attention to detail and critical thinking skills help to inform your decision making.
You have strong working knowledge of MS Suite. Familiarity with Excel Power Point MS Word and Visio.
You can demonstrate experience in Programming languages. Working knowledge of SQL and Python is an asset.
Youre driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You love to learn. Youre passionate about growing your knowledge and you know that there is no limit to what you can achieve.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful personalized ways including a competitive compensation a banking benefit* wellbeing support and additional offers such as employee and family assistance programs and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Expected End Date
Job Location
Toronto81 Bay 24th FloorEmployment Type
Temporary (Fixed Term)Weekly Hours
37.5Skills
Abstract Thinking Adobe Experience Big Data CrossTeam Collaboration Dashboard Development Dashboard Reporting Data Analysis Datasets Keenness to Learn Learning Quickly Managing Ambiguity Microsoft Excel Planview ProjectPlace Project Delivery Project Leadership Project Management Report Development Strategic Solutions Tableau (Software) Working IndependentlyRequired Experience:
Intern
Employment Type
Full-Time
