Service Supervisor
Service Supervisor
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Job Description
PAPE MACHINERY INC. CONSTRUCTION & FORESTRY DIVISION
KENT WA
SERVICE SUPERVISOR:
Are you looking for a challenge Do you enjoy leading a team and driving results Do you enjoy providing a great experience for customers If you answered yes to these questions we want to hear from you! Pape Machinery the premier capital equipment dealer in the West is seeking a member to lead their Service team in Kent WA.
At Pape you can count on us to heavily invest in your career through training resources and support. We want to see you grow your skill set and experience and in turn provide excellent compensation worklife balance and benefits for you and your family. Come join our team!
WHAT YOULL DO:
As the Service Supervisor you will be responsible for the supervision and management of all shop processes financials mechanic development dispatching of field service vehicles and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency efficiency and maximizes customer communication. To thrive in this role you must be a great leader resultsdriven and have a desire to create a great experience for our customers.
WHAT YOU NEED:
- Prior experience as a mechanic with knowledge of construction and forestry equipment preferably John Deere.
- Prior operational experience with an understanding of budgeting staffing and personnel procedures.
- Computer skills including Microsoft Office suite.
- Leadership skills and mindset.
- Ability to maintain good customer and employee relations.
Compensation: $/yr (Depending on Experience)
Why work for Pape:
- Competitive pay based on your skills training and experience level.
- Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical Dental Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short and LongTerm Disability Insurance; Employee Assistance Program; Online and InstructorLed Training; Tuition Reimbursement for Training Programs.
- Progressive Vacation Plans Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date) 1 hour of sick leave for every 30 hours worked and 7 paid holidays each year. Pap vacation plans also have tiers based on your seniority so as your seniority grows your vacation time off does as well.
- Advancement Pape is a dynamic growthoriented organization with a focus on promoting from within.
- Stability and reputation Pape is a familyowned fourthgeneration company with over 160 locations over 4500 members and 85 plus years of experience. Pape is known for their stability honesty and integrity.
- Equipment We have the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact Enjoy an opendoor policy where your voice will be heard and your opinions will matter.
- Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape Group maintains a drugfree workplace and as such requires candidates to successfully pass a preemployment drug test.
Required Experience:
Manager
Employment Type
Full-Time
