Change Management Consultant
Change Management Consultant
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Job Description
About Us
Extropy Advisors is an advisory firm in the finance digital transformation space founded in 2014. Our mission is to help organizations navigate successfully through the financial digital transformation journey reach exceptional performance and develop the processes and culture for longterm continuous improvement. Core to our business are strong reseller and professional services partnerships with carefully selected technology platforms and service providers. We are a certified womenowned small business that believes in empowering organizations of all sizes to transition into an automated paperless environment to improve the efficiency and accuracy of workflows while freeing up valuable human resources from routine mundane tasks and reassigning them to focus on more strategic assignments through thoughtfully planned change management practices.
Our Core Values
Commitment
Unwavering commitment to ensuring our customers success throughout their digital transformation journey tailoring strategies for growth and excellence.
Ingenuity
Driving client success with creative solutions staying at the forefront of digital finance through continuous learning and innovation.
Collaboration
Enhancing client outcomes by promoting internal collaboration and breaking down silos for a unified and effective digital transformation.
Leadership
Cultivating leadership in change management supporting clients to effectively communicate and lead and ensuring maximized results in the digital era.
Tasks
Overview:
Extropy is seeking a dynamic and strategic Change Management Consultant to lead both internal and clientfacing change initiatives. This role will play a key part in ensuring the successful adoption of new systems processes and ways of working supporting Extropys internal operations and driving transformation programs for our clients across various industries including those with complex compliance needs such as SOX HIPAA ISO 27001 and GDPR.
The ideal candidate brings handson experience managing organizational change in digital transformation projects and excels in translating business impact into actionable plans that promote engagement alignment and behavioral change. This individual will work crossfunctionally with Extropy team leads delivery pods and client stakeholders to ensure smooth transitions and measurable adoption outcomes.
Key Responsibilities:
External Change Management (ClientFacing):
Develop and lead comprehensive change management strategies tailored to each clients transformation programcovering system adoption process redesign and organizational alignment.
Support implementation efforts for financial systems like Basware NetSuite and similar platforms across procurement AP and compliancerelated workflows.
Guide clients through SOXcompliant transformations as well as change initiatives subject to other industry regulations such as HIPAA (healthcare) ISO 27001 (data security) or GDPR (data privacy).
Conduct stakeholder impact assessments to inform training plans change readiness activities and communication strategies.
Establish and manage change champion networks within client organizations to support localized adoption and feedback loops.
Internal Change Management (ExtropyFocused)
Design and lead change efforts related to Extropys own evolving delivery model (e.g. pod structures new services tools or internal systems).
Collaborate with department heads and delivery leaders to identify internal enablement needs training gaps and cultural shifts required to sustain operational excellence.
Support communication and rollout plans for internal systems changes (e.g. Asana workflows time tracking knowledge management and internal SOPs).
Partner with HR and the Director of Professional Services to develop onboarding upskilling and change readiness resources for team members.
Communication & Engagement:
Design and lead change efforts related to Extropys own evolving delivery model (e.g. pod structures new services tools or internal systems).
Collaborate with department heads and delivery leaders to identify internal enablement needs training gaps and cultural shifts required to sustain operational excellence.
Support communication and rollout plans for internal systems changes (e.g. Asana workflows time tracking knowledge management and internal SOPs).
Partner with HR and the Director of Professional Services to develop onboarding upskilling and change readiness resources for team members.
Training & Enablement:
Develop blended training programsincluding instructorled sessions selfpaced modules job aids and train the trainer toolkits.
Define rolespecific training tracks for various stakeholders (e.g. requestors approvers procurement analysts finance leads).
Align training timelines with system golives or internal rollout plans to maximize adoption and confidence.
Sustainability & Support
Define postimplementation or postrollout support models (e.g. internal SMEs help desks refreshers).
Track adoption KPIs and behavioral metrics to validate change outcomes.
Recommend reinforcements or refinements based on business feedback and observations.
Requirements
Requirements:
Bachelors degree in a related field.
Demonstrated success supporting ERP P2P or digital transformation programs.
Familiarity with regulatory frameworks like SOX HIPAA ISO 27001 or GDPR.
Strong background in stakeholder engagement training strategy and organizational design.
Excellent written and verbal communication skills.
Ability to collaborate crossfunctionally and influence without authority.
Experience delivering internal change management within consulting or highgrowth firms.
Comfort working in agile environments with iterative delivery models.
Familiarity with tools like Asana SharePoint PowerPoint and LMS platforms.
Employment Type
Full Time
