Job Summary
We are seeking a dedicated and detailorientedScheduling Coordinatorto join our homecare team. This role is responsible for coordinating caregiver schedules matching client needs with caregiver availability and ensuring consistent highquality service delivery. The ideal candidate will have strong organizational skills excellent communication and the ability to work in a dynamic environment where timely response is critical.
Key Responsibilities
- Develop and maintain schedules for caregivers ensuring optimal coverage and continuity of care for all clients.
- Match caregivers to clients based on skill set availability and client preferences.
- Communicate schedule updates and changes promptly to both clients and caregivers.
- Respond quickly to lastminute changes such as caregiver callouts and secure appropriate coverage.
- Maintain accurate and uptodate records in the scheduling and care management system.
- Collaborate with the care management team to ensure clients care plans are being followed and supported by appropriate staffing.
- Provide outstanding customer service to clients and caregivers resolving any scheduling concerns professionally and efficiently.
- Monitor caregiver hours to ensure compliance with labor laws and agency policies.
- Assist with onboarding and orientation scheduling for new caregivers.
- Participate in oncall rotation as needed for afterhours scheduling support.
Job Type: Fulltime
Qualifications (Required):
- 2 years scheduling experience
- Wellsky Experience
Salary:
Benefits:
- PTO
- 401K
- Medical/dental benefits available
- Referral Program
Schedule:
Work Location: In person