Sales Support Manager - Korean Bilingual
Sales Support Manager - Korean Bilingual
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Job Description
Job Summary:
A global trading and distribution company based in Irvine CA is seeking a B2B Sales Support Manager to oversee and improve sales support operations across its wholesale and distribution channels. The ideal candidate will play a key role in ensuring smooth order processing client communication and coordination between internal teams and external partners.
Responsibilities:
Manage and streamline the endtoend sales support process for B2B clients
Coordinate with logistics warehouse accounting and other departments to ensure timely order fulfillment
Create and manage quotes purchase orders invoices and shipping documents
Provide support to the sales team by preparing presentations client reports and product information
Monitor sales performance backorders and inventory levels to ensure customer satisfaction
Communicate directly with clients regarding orders delivery timelines and inquiries
Ensure accuracy and consistency of data across CRM ERP and internal databases
Assist in process improvements and help develop SOPs for sales support functions
Qualifications :
Bachelors degree in Business Administration Marketing or a related field
Minimum 35 years of experience in B2B sales support or sales operations
Experience working in wholesale distribution or trading industry preferred
Strong communication skills and ability to interact with internal teams and customers
Proficient in Microsoft Excel and business software tools (CRM ERP systems)
Highly organized detailoriented and able to multitask in a fastpaced environment
Bilingual in Korean required
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
