Consulting Director, Incident Recovery Operations (Unit 42)
Consulting Director, Incident Recovery Operations (Unit 42)
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1 Vacancy
Job Description
Your Career
As a Unit 42 Recovery Specialist you will play a critical role in assisting our customers with rebuilding recovering and restoring their computing and networking environments following security incidents. Working in conjunction with the Unit 42 service delivery team you will lead and oversee Unit 42s external recovery partners as well as liaise with customer contacts ranging from technical subject matter experts to executives and members of boards of directors. You will demonstrate a professional presence and bearing while clearly articulating technical risks recovery strategy and recovery progress to these diverse stakeholders. Your expertise in networking and security products and solutions will be crucial as you guide customers through recovery processes ensuring they adopt best practices to strengthen their security posture and prevent future incidents. This handson role demands both technical acumen and exceptional communication skills as you address complex issues and deliver innovative solutions to establish a secure and resilient environment for our clients.
Your Impact
Develop (in collaboration with the Incident Response lead) a unified and holistic approach to restoring technological infrastructure in the midst and/or aftermath of a cyber security incident
Develop strategic processes to allow the client to cleanly and safely bring systems back into production
Lead and oversee thirdparty vendors to ensure that recovery and restoration activities are conducted in accordance with Unit 42 standards and in a cohesive manner
As a trusted advisor guide Unit 42 customers through implementing security standards and best practices in the context of restoring operations
Proactively identify and communicate project status risks and issues with the client contact(s) and the Unit 42 engagement lead(s)
Provide afterhours and weekend oncall coverage as needed to support engagement activities.
Partner with the relevant account teams to understand customers prior investments in PANW offerings and ensure that recommendations for expansion are presented in a methodical and sensible manner
Travel as needed to customer locations in North America often with minimal advance notice up to 50% of the time.
Other tasks and duties as needed to support the customer and/or business
Qualifications :
Your Experience
Prior implementation and/or troubleshooting of the following areas: Active Directory DNS network configuration enterprise software deployment endpoint detection and associated performance degradation SIEM and log management cloud environments and other applicable security platforms.
Minimum of ten years experience in information technology systems administration or network administration with a minimum of three years experience managing security solutions in enterprise environments.
Prior experience in consulting or other clientfacing roles preferred
Ability to remain calm composed and articulate when dealing with highpressure situations
Excellent written and verbal communication skills including the ability to distill and convey complex technical concepts findings and recommendations to client stakeholders who possess varying levels of subjectmatter expertise
Bachelors Degree in Information Security Computer Science Digital Forensics Cyber Security or equivalent years of professional experience or equivalent military experience to meet job requirements and expectations
Additional Information :
The Team
Unit 42 Consulting is Palo Alto Networks security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response risk management and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations data breach response digital forensics and information security. With a highly successful track record of delivering missioncritical cybersecurity solutions we are experienced in working quickly to provide an effective incident response attack readiness and remediation plans with a focus on providing longterm support to improve our clients security posture.
Compensation Disclosure
The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for nonsales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $183000 $252000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
