ServiceNow Technical Expert

Are you ready to discover the role of a ServiceNow Technical Expert in NetcompanyIntrasoft
As a ServiceNow Technical Expert you will:

• Oversee the setup administration and troubleshooting of the ServiceNow platform including components like MID servers.
• Maintain and enhance ITSM and CSM applications by developing new functionalities and supporting existing ones.
• Manage the Configuration Management Database (CMDB) to ensure data accuracy and quality.
• Monitor administer and troubleshoot integrations between ServiceNow and other corporate systems.
• Coordinate ServiceNow releases including migrating updates from subproduction to production environments and handling platform upgrades.
• Test new features functionalities and releases to ensure optimal performance.
• Engage with users and customers to address incidents and fulfill requests.
• Communicate with ServiceNow for platform monitoring and incident escalation.
• Collaborate with team members and other departments to transfer knowledge and best practices.

Qualifications :

What would make you a fit for the role: 

• ITIL Foundation Certification
• Possession of the ServiceNow System Administrator Certification
• Holding the ServiceNow Implementation Specialist Certification
• Additional certifications in ServiceNow modules such as ITSM CSM HRSD or SPM are advantageous.
• Proficiency in ServiceNow CMDB and CSDM frameworks
• Experience with web services (XML SOAP REST)
• Basic knowledge of JavaScript for light customizations
• Familiarity with ServiceNow App Engine
• Fluency in English or French is required; proficiency in both is preferred
• Willingness and flexibility to work fulltime 8hour shifts scheduled between 8:00 AM and 6:00 PM Monday through Friday

Additional Information :

Being a part of the Netcompanyntrasoft team you will be provided with:

• The opportunity to work in a modern environment.
• A competitive compensation & benefits package
• Hospitalization plan
• Hybrid working model
• Meal and commuting allowance
• Wellbeing activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business adhoc trainings)
• A personalized development plan for targeted career growth

If you are looking forward to being part of a diverse environment and having the opportunity to work alongside wellexperienced professionals on challenging largescale projects that directly impact millions of citizens around the globe then this is the place to be!

By joining Netcompany Intrasoft Belgium you will be an integral part of a distinguished team of 600 tech enthusiasts working for international projects primarily within the European Institutions market. Whether youre collaborating with clients on their premises or harnessing the power of cuttingedge technologies at our own facilities youll have the opportunity to shape the future of digital services in an environment that values your ideas and fosters your growth.

#LIMA1

Our culture

Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values:  submit your CV in English. All applications will be treated as strictly confidential.

Should you be invited for an interview and be considered suitable candidates for the EU project at the first stage we inform you that your CV may be forwarded to the relevant European Organization or third companies consortium members participating in the specific EU project together with NETCOMPANY INTRASOFT for evaluation.

We ensure equal opportunities treatment and consideration to all candidates. Discrimination based on sex racial or ethnic origin religion or belief disability age sexual orientation or marital status physical or mental disability or any other factor protected by applicable laws and regulations is prohibited. As part of the NetcompanyIntrasoft culture we respect human rights and focus on creating a positive workplace where all employees are valued and where diversity and inclusion are a vital part of our our everyday working experience.

Remote Work :

No

Employment Type :

Fulltime