Manager Analytics, Full-time, Days

The Manager Analytics reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

Working in analytics at Northwestern Medicine we help our clinical and administrative leadership through the development of thoughtful highly engaging analytics products that will impact the clinical and financial areas of our health system. We do this by engaging with our customers to understand opportunities for improvement and then applying the right analytic solution to drive that improvement. Our health system looks to us to be thought leaders in Analytics which requires us to be analytical problem solvers by nature. We also strive to develop a deep understanding and empathy for our internal customers and communicate the value and purpose to stakeholders. Through tenacity and resilience we will strive through ambiguity drive impactful projects and overcome challenges.

Northwestern Medicine Information Services drives innovative highvalue solutions to transform health care.

We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence our team goes to extraordinary lengths to ensure that our systems work together seamlessly.

Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by:

• Leveraging AI automation and rollout of advanced cyber controls that support digital transformation strategies
• Implementing advanced technologies in clinical and administrative areas
• Furthering development of the end user support model to help enhance modern infrastructure

Responsibilities:

As an Analytics Manager you will impact Northwestern Medicines Patients First mission by:

• Crafting the what and why for analytical products based on customer input
• Working with customers to understand priorities and organizing your team within those priorities
• Leading the team in product discovery collaborating closely with customers and stakeholders to understand their needs and gleaning insights from data to shape clear priorities that deliver impactful outcomes
• Gathering customer requirements writing user stories and documenting acceptance criteria for new product features
• Being a key contact with Enterprise Data Warehouse and Information Services leadership to define data architecture & platform requirements
• Working closely with the Director of Analytics to thoughtfully develop a product roadmap that will help our customers deliver better healthcare to our patients
• Effectively communicating the clinical/business value and rationale behind your product decisions to customers and leadership
• Driving product decisions to lay the foundation for any advanced analytics/machine learning initiatives in the future
• Developing analytic human capital through talent acquisition and professional development
• Demonstrate the ability to get things done effectively direct the execution of the projects to support the achievement of successful ontime and onbudget delivery of IT commitments
• Manage resource agility/versatility for all direct reports and assist with progression of employee career paths
• Demonstrate the ability to deal with the changing environment and to lead/facilitate and manage change efficiently and effectively where appropriate
• Unquestionable integrity credibility and character and demonstrated high moral ethical behavior

Qualifications :

Required:

• Bachelors degree or equivalent experience
• 5 or more years of experience in data management reporting or analytics
• A passion for developing innovative data products
• Expert analytical skills in the areas of data wrangling & report development including SQL expertise
• Experience in data visualization and storytelling using analytics tools (e.g. Power BI Tableau)
• Skilled at running crossfunctional teams and communicating with stakeholders across multiple organizations
• Demonstrated project management skills that can drive projects to completion with minimal guidance
• Excellent team building skills
• Demonstrated process improvement skills
• Outstanding coordination facilitation consultation and conflict resolution skills
• Management experience with complex crossorganizational systems
• Outstanding organizational and communication skills

Preferred:

• Experience working in a health system hospital and/or physician group
• Masters degree in related field
• Experience managing staff
• Demonstrated advanced analytics experience including predictive modeling and machine learning
• Demonstrated experience in data architecture and dimensional modeling
• Experience working with Databricks

Additional Information :

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

If we offer you a job we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a casebycase basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial wellbeing while providing protection for unexpected life events. Please visit our Benefits section to learn more.