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You will be updated with latest job alerts via emailThe General Manager is responsible for the overall leadership strategic direction and operational execution of the agency. This role acts as the chief integrator between creative vision marketing performance client delivery and internal operations. The General Manager ensures that all departmental teams are aligned with company goals performance metrics are achieved and the agency sustains growth profitability and a strong reputation in the market.
Qualifications :
Required Education:
Bachelors or Masters degree in Business Administration Marketing Communications or a related field.
Required Experience & Certificates:
Minimum 810 years of progressive leadership experience in a creative agency marketing firm or media company.
Demonstrated success in P&L responsibility crossdepartmental leadership and scaling operations.
Required Skills:
Familiarity with agency performance tools (e.g. Asana ClickUp HubSpot or similar).
High business acumen with a blend of creative sensibility and operational discipline.
Executive Leadership & DecisionMaking.
CrossFunctional Management.
Financial Literacy & Budget Control.
Client Relationship Stewardship.
Organizational Development & Talent Leadership.
Market Positioning & Strategic Communication.
Tasks and Duties:
1) Strategic Leadership & Planning:
Define and continuously refine the agencys business strategy shortterm priorities and longterm vision in collaboration with the Board.
Lead the development and implementation of annual plans budgets KPIs and OKRs across departments.
2) Operational Oversight:
Oversee daily operations across creative marketing social digital and administrative functions.
Ensure operational workflows are effective timely and support crossfunctional collaboration.
Establish and monitor internal SOPs project timelines and client delivery protocols.
3) People Management & Culture:
Recruit develop and evaluate department leads ensuring leadership succession and a culture of accountability.
Foster a creative inclusive and performancedriven environment.
Manage internal communications and lead regular teamwide checkins and strategic updates.
4) Client & Market Engagement:
Build relationships with key clients partners and stakeholders to support retention and growth.
Represent the agency in external forums pitches and industry events.
5) Financial Stewardship:
Monitor financial performance cash flows and cost structures.
Approve major expenditures and ensure compliance with financial and legal obligations.
Lead quarterly reporting to the Board with analysis and recommendations.
Remote Work :
No
Employment Type :
Fulltime
Full-time