Quality Analyst - Risk Governance
Quality Analyst - Risk Governance
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Salary Not Disclosed
1 Vacancy
Job Description
The Quality Analyst Risk and Controls is an individual contributor role responsible for first line of defense risk governance and ongoing supervision of business controls. This includes risk and control selfassessments identification and evaluation of control effectiveness identifying control failures internal and external audits and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. 1
Additionally the Quality Analyst Risk and Controls leverages risk assessment data to identify datadriven insights in support of the first line of defense facilitates risk and control remediation and leads efforts owning midterm and longterm action plans and engaging and influences crossfunctional teams to deliver on performance and project goals.23
The Quality Analyst Risk and Controls will have expertise in PowerBI and data analytics with a strong background in data visualization statistical analysis and database management to help drive data driven decisionmaking.
Qualifications :
Minimum of six years experience in a banking customer service environment related to card issuing merchant acquiring or Backoffice across multiple channels (Voice Chat Email Back Office or Social Media)
Minimum of two years of previous risk/testing function including Risk and Control Self Assessment experience.
Has previous experience presenting to large audiences.
Strong analytical and problem solving skills and is a quick learner
A proven track record for making sound decisions based on available evidence managing both short and longterm goals and meeting/exceeding performance results.
Ability to analyze and assess the adequacy of operational controls and identify opportunities.
Proficiency with MS Outlook Word Excel and Power Point.
Six Sigma Certified (or alike) with experience in a performance improvement methodology.
Demonstrates the ability to communicate & translate technical service processes applications and concepts to internal and external clients to convey the Why What and How of the solution or service offering.
Subject matter expert with applicable service and all support tools and processes.
Demonstrates language proficiency required for the applicable services.
For the services supported demonstrates the applicable knowledge of Visas International Operating Regulations Network Operating Regulations Visa Rules and US Federal Regulation.
Additional Preferred Qualifications:
Proficiency in MS PowerBI including creating dashboards reports and data visualization tools (e.g. Tableau). Strong knowledge of data analytics tools and techniques Understanding of statistical analysis and data mining techniques.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
