Catering and Events Coordinator - Signia by Hilton Atlanta
Catering and Events Coordinator - Signia by Hilton Atlanta
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Salary Not Disclosed
1 Vacancy
Job Description
Shift pattern: Monday through Friday with flexibility for weekends and holidays as needed.
The Benefits Hilton is proud to have an awardwinning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Go Hilton travel program: 100 nights of discounted travel
- Access to your pay when you need it through DailyPay
- Hilton Shares: Our employee stock purchase program (ESPP) you can purchase Hilton shares at a 15 percent discount!
- Maternity and parental leave including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members including partners and adoptive parents
- DebtFree Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications
- Flexible shifts and days off
- Comprehensive Health Insurance coverage for you and your family including Telemedicine and athome care
- Mental health resources including free counseling through our Employee Assistance Program
- BestinClass Paid Time Off (PTO)
- 401K plan and company match to help save for your retirement
*Available benefits may vary depending upon propertyspecific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
As an Coordinator in the Catering and Events department you will be responsible for assisting and supporting several Catering & Event Managers.Specifically your essential functions will be to perform the following tasks to the highest standards:
- To organize plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone email written documents or in person.
- Handling phone calls emails and greeting clients for Catering and Events in a professional courteous manner.
- Inputting programs in booking systems managing VIP guest arrangements and coordinating site visits.
- Creating and communication of documents including but not limited to BEOs group resumes post event reports menus diagrams/floor plans.
- Working with affiliate groups.
- Assist with clients and deliver on the clients expectations.
- Demonstrate knowledge of job systems products booking systems and processes.
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client.
- Ensure high quality service by communicating and assisting others to understand the guest needs.
- Participate in customer site inspections and assist with the sales process as necessary.
- Other duties as necessary based on business needs
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
IC
Employment Type
Full-Time
