drjobs Systems Engineer

Systems Engineer

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1 Vacancy
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Job Location drjobs

Harrisburg, PA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Location: Harrisburg PA and surrounding area
Position Type: Hybrid Onsite as needed
Contract Length: 6 months Contract to Hire
US Citizen or Permanent Resident only


The Systems Engineer is responsible for all onsite and remote consulting service and support as well as implementation maintaining the design and integrity of the network infrastructure security applications and projects. This relates to all technology to include: Cloud network servers computers mobile devices firewalls switching SANs wireless remote access active directory data backup and recovery 3rd party vendors custom software and services such as Exchange SharePoint SQL etc.

Required Skills:
  • 5 years handson experience in an Active Directory Azure and associated Windows Server platforms as this person will be a key leader designer and implementer
  • Professional IT Certifications such as: Associates degree or equivalent experience Microsoft MCP MCSA or MCSE SonicWall CSSA Cisco CCNA or VMware VCP
  • Experience with advanced server technologies including VMware HyperV VDI SANs SQL Citrix Terminal Services
  • Interpersonal skills: such as phone skills communication skills active listening and excellent customer service skills and organization skills are a must
  • Experience with Firewall configuration of Cisco Meraki Fortinet and SonicWALL
  • Experience on VLANs Hardware and Software VPN Managed Switches Routers and acceptable configurations
  • Network security intrusion detection penetration testing firewall and assessments
  • Experience with Cabling standards fiber and wireless
  • Selfmotivated with the ability to work in a fastmoving environment
  • Must be a positive team member common sense excellent client interaction skills selfmotivated possessing honesty and integrity
Duties and Responsibilities:
  • IT consulting and support relating to technical issues involving Microsofts core business applications as well as virtual environments built on Citrix Microsoft and VMware
  • Microsoft Azure Intune Entra and 365 implementations.
  • Design implementation and support services for Microsoft related technologies: Windows Server Exchange SQL SharePoint etc.
  • Engineer and implement system solutions for customers using technologies that meet their needs
  • Implement and support disaster recovery solutions
  • Technical services and support at the network level: WAN and LAN connectivity routers firewalls and security
  • Remote access solution implementation and support: VPN Terminal Services and Citrix
  • System documentation and consulting services to include system reviews and recommendations
  • Communication with customers as required: keeping them informed of incident progress notifying them of impending changes or agreed outages
Additional Duties and Responsibilities:
  • Demonstrate and communicate value with every client interaction
  • Improve customer service perception and satisfaction
  • Ability to work in a team and communicate effectively
  • Escalate service issues that cannot be completed within agreed service levels
  • Communicate to customers: keeping them informed of progress notifying them of impending changes or agreed outages etc.
  • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals
  • Develop indepth knowledge of the service catalog and how it relates to customers needs
  • Document internal processes and procedures related to duties and responsibilities
  • Responsible for managing tickets and entering time and expenses in ConnectWise as it occurs
  • Work through a daily schedule in ConnectWise that has been established through the dispatch process
  • Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
  • Review IT publications and online materials to remain up to date with current and future technologies emerging in the industry

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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