Office Specialist 2
Office Specialist 2
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$ 3429 - 4622
1 Vacancy
Job Description
Initial Posting Date:
05/20/2025Application Deadline:
05/31/2025Agency:
Department of Human ServicesSalary Range:
$3429 $4622Position Type:
EmployeePosition Title:
Office Specialist 2Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits!
Seeking a fulfilling administrative position that allows you to make a difference Step into the role of Office Specialist 2 at our Child Welfare agency where your commitment to excellence will directly enhance the wellbeing of our community!
We are currently seeking an Office Specialist 2 to join our Child Welfare team based in our Boardman office.
Summary of Duties
As an Office Specialist 2 you will:
Provide administrative and records support by managing front lobby operations answering phone calls responding to inquiries and clearly communicating agency rules and policies.
Issue and track vouchers transportation passes and parent mileage reimbursements accurately logging all transactions in TRACS and ORKids systems.
Support protective services staff by entering case data and documentation into the ORKids database.
Request and gather relevant records including police reports outofstate histories court documents and physical or mental health records as needed.
Coordinate the scheduling and rescheduling of client visits for the branch office ensuring accuracy and timeliness.
Assist with researching and verifying parent information and handle related calls mail and documentation.
Minimum Qualifications
A valid drivers license and acceptable driving record are required for this position. AND
Two years of general clerical experience that includes keyboarding word processing or other experience generating documents; OR
An associate degree in any field;OR
An equivalent combination of education and experience.
Essential Attributes
We are looking for candidates with:
Proficient in using computers and webbased applications for data entry retrieval and maintenance including expertise in Excel spreadsheets and the ability to work efficiently across multiple systems simultaneously.
Experience performing front desk operations with professionalism ensuring efficient and courteous interactions with clients guests and stakeholders.
Experience maintaining a high standard of organization consistency and attention to detail in all administrative and programrelated tasks.
Experience clearly communicating program rules regulations and procedures to promote understanding ensure compliance and support informed decisionmaking.
Demonstrated effectively prioritizing tasks and managing time to meet deadlines and enhance overall productivity.
Experience working collaboratively with diverse populations demonstrating cultural competence empathy and adaptability in a variety of interpersonal and serviceoriented settings.
Attention all candidates!
Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Please make sure your application materials resume and job history are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter (optional) may be uploaded in the Resume/CV field on the online application.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working Conditions
Work Locations: Offices and community sites.
Travel: Occasional travel for meetings trainings and other case related activities. This includes required occasional overnight travel.
Hours: Regular work week with fluctuating hours; occasional overtime may be needed including evenings and weekends.
Physical Requirements: Frequent physical activity including lifting up to 50 pounds and assisting children with car seats.
This role involves handling sensitive topics related to trauma abuse and crises requiring a traumainformed approach that is essential to ensure a safe environment.
You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.
Be prepared for stressful situations that require quick decisionmaking to ensure safety for yourself and others.
Background Checks and Requirements
If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I9 form confirming authorization to work in the United States. ODHS will use EVerify to confirm that you are authorized to work in the United States.
Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprintbased criminal records check.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans preference:
General Information
This is a permanent fulltime position and is represented by the Service Employees International Union (SEIU).
The salary listed is the nonPERS qualifying salary range. If the successful candidate is PERS qualifying the salary range will reflect an additional 6.95%.
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or jobspecific questions.
The recruiter for this position is Yvette Medford. Please include the REQ# when corresponding.
Phone (call or text):
Come for a job. Stay for a career. Make a difference... for a lifetime!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
