drjobs HR Generalist (Leave and Benefits)

HR Generalist (Leave and Benefits)

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1 Vacancy
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Job Location drjobs

Denver, CO - USA

Yearly Salary drjobs

$ 54984 - 64890

Vacancy

1 Vacancy

Job Description

Department Information

This position is only open to current Residents of Colorado.

Incumbent will be required to complete work for CDE within Colorado.

Interviews for this role are intended to be held on Thursday June 5 2025 (10 AM to Noon and from 2 PM to 4 PM)




Colorado Department of Education What We Do
The Colorado Department of Education (CDE) provides leadership resources support and accountability to the states 178 school districts 1888 schools over 53000 teachers and over 3200 administrators to help them build capacity to meet the needs of the states approximately 905000 public school students. In addition CDE provides structural and administrative support to the Colorado School for the Deaf and the Blind and the Charter School Institute.

As the administrative arm of theState Board of Education CDE is responsible for implementing state and federal education laws disbursing state and federal funds holding schools and districts accountable for performance licensing all educators and providing public transparency of performance and financial data.

CDE is a valuesbased agency that serves students parents and the general public by protecting public trust through ensuring adherence to laws strong stewardship of public funds and accountability for student performance.

CDE strives to incorporate five core values that we uphold in our work internally and externally. If you come to CDE be prepared to incorporate Integrity Equity Accountability Trust and commitment to Service in what you do.

Why Work For CDE
The work we do is rewarding and impacts the students families educators and communities across Colorado. Our leadership also promotes a culture that puts families and selfcare as a priority. Along with meaningful work and an environment that puts employees first the state also offers rich benefits that intend to make us an Employer of Choice!
The following is a summary of the benefits we offer:

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience education certifications and state seniority as compared to others doing substantially similar work. While most salary offers are made within the posted range occasionally an offer is made below or above the posted range based upon this salary analysis.

Description of Job

Work Environment:

This position is Fulltime is Hybrid (Remote/Home Office w/requirement to report to Work location per business needs).


Position Summary:

Have you been called a cheerleader of people and enjoy helping employees stay engaged and motivated Do you have an instinct to offer a helping hand to others in times of need and have spent some time working with FMLA or FAMLI or other types of leave Do you have a passion for Human Resources If so this may be the role for you!

CDE is hiring an HR Generalist to partner and collaborate with managers and supervisors in ensuring a positive employee experience. This includes overseeing the HR inbox and responding to or appropriately forwarding emails to the HR or Payroll employee responsible for the actions tracking and processing all personnel actions acting as a benefits administrator FMLA tracking and reporting on leave accruals and time off responding to unemployment claims and all offboarding actions as necessary. The position will provide excellent customer service to both internal and external customers. The position may be required to participate in special projects or process improvement initiatives of HR or CDE. Our team is implementing a new HRIS system and the ideal candidate will be familiar with HR technology and change management and will have the opportunity to shape the future of HR at CDE!

The final salary is anticipated to fall within the posted salary range however could be higher or lower depending on the knowledge skills abilities and other qualifications of the preferred candidate while considering internal equity.

Major Duties and Responsibilities:
  • Customer Service/HR Email Inboxes(40%)
    • Monitors the main HR and PAF inboxes each daily. Including but not limited to delegation of the email to the appropriate HR staff as necessary based on topic.
    • Provides the necessary followup on delegated email assigned to ensure responses have been made in a timely fashion.
    • Responds to emails in each of these boxes if possible and appropriate based on the topic of the email.
    • Escalates issues to the next level supervisor as needed should delegated email responses not meet the timeline expectations provided.
    • Provides updates to the HR Supervisor regarding observed trends in emails received in the HR inbox.

  • Onboarding and Personnel Changes(25%)
    • In coordination and collaboration with HR TA Coordinator assists in entering new employees into the various onboarding or agency systems.
    • Attend and present New Employee Orientation.
    • Takes lead in responding to all PAF emails including but not limited to ensuring accuracy of information logging on the applicable tracker routing for approvals and processing in CPPS based on the established timelines/deadlines.
    • Collaborates with the payroll unit to ensure employee changes are accurately reflected in the payroll system.

  • FMLA/FAMLI /Benefits/ Unemployment/ Employee Engagement(25%)
    • Demonstrate a working knowledge of employment law rules policies and processes for NonClassified positions and State Personnel Rules for Classified positions by handling questions coming from customers and seeking assistance from the HR Supervisor Talent Acquisition Manager or HR Director on complex issues.
    • Refer employees to proper offices and/or other HR Staff on where to find answers to questions and concerns. Escalate concerns to the HR Supervisor Talent Acquisition Manager or HR Director for resolution assistance. Identify and offer ideas to increase employee engagement participation or satisfaction.
    • Maintain working knowledge of all State employee benefits; serve as backup to respond to basic employee basic inquiries and escalate the more complex questions to CDEs Benefits Administrator or the SOC EBU for assistance
    • FAMLI and FMLA Leave Coordination. This includes but is not limited to facilitating reviewing approving and tracking FMLA FAMLI and STD requests. Coordinates makewhole and leave with both HR Supervisor and Payroll.
    • Maintain working knowledge of various leave options available to employees in both NonClassified (AtWill) and Classified positions. Provides leave balances upon request via the HR tracker using data provided by the Data Manager and provide data (leave accruals balances and amounts taken) for requests received through HRs intake email inbox. Serves as backup to HR Supervisor in leave tracking activities.
    • Act as the primary contact to receive unemployment inquiries via CDEs thirdparty UI claims. Collaborates with the HR Supervisor and HR Director to ensure all materials are gathered for a timely response to each claim and attend UI hearings. Coordinate activities related to unemployment hearings such as hearing preparation receiving and responding to inquiries monitoring/communicating decisions to appropriate parties and collaborating with the accounting department on payments to ensure we are paying benefits only for those that are deemed eligible.
    • Builds and maintain strong professional relationships with supervisors leaders and employees throughout CDE or external to CDE. Work to be an accurate source of information confidentiality and trust. Use experience and instincts to identify potential issues within teams and connect with the HR Supervisor HR Director or the Chief Human Resource Officer to inform them of the situation.
    • In collaboration with the HR Supervisor develops facilitates and recommends employee engagement initiatives

  • Projects and Programs(10%)
    • Provide support to the HR team in executing various projects and programs including creating forms and reports supporting communication education and implementation activities.
    • Serve as an active project team member and potential project manager for HR strategic projects to ensure timely completion and execution of deliverables.
    • Assist with CDEwide programs such as Years of Service awards reporting.

Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Five (5) years of relevant experience in Human Resources to include or a combination of employee leave types employee benefits unemployment benefits personnel action processing employee engagement and/or leave tracking.

OR

Education and Experience:

A combination of related education (Human Resources Organizational Development etc) and/or relevant experience in an occupation related to the work assigned equal to five (5) years.

QUALIFICATIONS AND CONDITIONS:
Qualifications for Success in the Position:
  • Prior technical knowledge of employee leave types employee benefits unemployment benefits

  • 2 years experience with leave tracking

  • 2 years experience with HR systems

  • Experience processing personnel changes

  • Ability to engage directly and independently with employees on a frequent basis about their leave cases

  • Ability to quickly learn new and changing rules/regulations

  • Ability to interact with customers at all levels of knowledge with patience and fortitude

  • Ability to navigate demanding customers

  • Ability to understand and explain/present complex and sensitive HR situations

  • Can maintain a positive attitude even in times of stress

Preferred Qualifications (Preferred/Not Required):
  • Experience creating Smartsheets (workflows rules dashboards etc. or alternatively Excel Google Sheets or other spreadsheet experience is required)

  • Previous State of Colorado government experience

  • HRIS implementation experience

  • Demonstrated experience with promoting employee engagement programs or activities

Conditions of Employment(Required):
  • Must be willing and able to submit to the prescreening process and pass a background check.
  • Must be willing to report to the work location as required.

Supplemental Information

Complete Applications must include:

**Failure to submit a complete application as defined above by the announcement closewill result in your application being removed from consideration.**

** Resumes and Cover Letters WILL NOT be reviewed for minimum qualification screening.

FOR CURRENT OR FORMER EMPLOYEES OF THE STATE OF COLORADO:

Per the requirements of the Step Pay Program implemented on July 1 2024 any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classifications pay range based on completed years in their current class series as of June 30.All current and former State employees must ensure that your entire work history within the State Classified System including at Institutions of Higher Education is indicated in your application so that your timeinseries can be calculated accurately.



Email Address:
All correspondence regarding your status in the selection/examination process will be conducted via email. Include a working email address on your application; one that is checked often as timesensitive correspondence such as exam information or notification will take place via email. Please set up your email to accept messages from and addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spamfiltered email.

Appeal Rights:

If you receive notice that you have been eliminated from consideration for the position you may protestthe action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.

Also if you wish to challenge the selection and comparative analysis process you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Directors Administrative Procedures 4 CCR 801 for more information about the appeals process. The State Personnel Board Rules and Personnel Directors Administrative Procedures are available at
standard appeal form is available at: . If you appeal your appeal must be submitted in writing on the official appeal form signed by you or your representative and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director Attn: Appeals Processing 1525 Sherman Street 4th Floor Denver CO 80203. Fax:. Phone:. The tenday deadline and these appeal procedures also apply to all charges of discrimination.

Equity Diversity and Inclusion (EDI) and Equal Employment Opportunity
The State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy a medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.

The Colorado Department of Education is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any preemployment testing participating in the employee selection process and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to
.

Employment Type

Full-Time

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