Senior Living Lifestyle Sales Counselor
Senior Living Lifestyle Sales Counselor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
**Now Offering DailyPay**
Overview
The role of the Senior Living Lifestyle Counseloris responsible for meeting /exceeding sales goals and managing all activities associated with the sales process from initial contact with a prospective resident through closing the sale and ultimately movein. This will include ability to effectively articulate the Otterbein value proposition develop and manage large leads database public speaking and represent Otterbein at various public functions.
Responsibilities
- Develop maintain and execute a detailed prospect Sales Plan for unoccupied Otterbein Independent Living residences.
- Continually update an accurate contact management database with all activity such as walkins calls letters invitations etc. and analyze and use data to drive sales results.
- Build relationships with existing and new prospective residents and move them effectively through the Otterbein Sales Funnel.
- Answer incoming calls and take walkins conduct campus tours sales calls home visits luncheons and all duties related to lead generation and followup.
- Effectively communicate information and answer questions pertaining to financial and admission requirements and documentation for prospective residents.
- Develop a detailed understanding of prospective residents needs and work with Enviornmental Services to prepare the residence to meet these needs.
- Demonstrate exceptional hospitality through interacting positively with visitors residents family members and community members and be able to effectively address a variety of issues and circumstances representing Otterbein SeniorLife in a positive light.
- Develop and strengthen collaborative working relationships with internal departments and staff including identifying and helping address areas of improvement to enhance the quality of living at Otterbein.
- Assist Marketing Director in coordination and roles in marketing/admission and community events and encourage participation of prospective residents. Additionally focus on maintaining and enhancing external marketing efforts.
- Effectively use all systems/programs utilized in the communitys sales and operations efforts including PCC (EHR) Sherpa (CRM tool) Salesmail Hubspot and others as necessary.
- Meet/exceed sales goals including meet/exceed Marketing Metrics & Critical Success Factors including:
- Productive sales calls
- Effective appointments and/or tours
- Call to Appointment ratio met
- Deposits received
- Appointment to Sale ratio met
- Sales Closed/Moveins
- Perform other job duties as assigned
Skills
- Must be able to communicate effectively with older persons who may be ill disabled and/or emotional.
- Remain current with industry sales trends and current state of economy and resultant effect on potential sales (i.e. nationwide and local competitors)
- Lead a successful sales campaign for independent living expansion(s)
Qualifications
- Education: B.S.; Marketing or Business Management preferred or equivalent sales experience.
- Experience: 5 years of successful track record in sales/sales management experience preferably in retirement community residential sales or related fields
BENEFITS*
- Medical insurance with free virtual doctor visits
- Vision and dental insurance
- Paid Time off that accrues immediately
- Paid Holidays
- Life insurance
- Retirements Savings with a 401(k) or 403(b) with company match
- Access up to 100% of your net earned based wages daily through DailyPay
- Employee sponsored fund for employees in need
- Employee Assistance Program (EAP)
- Tuition Assistance
*Some benefits are based on hours worked
Apply today and begin a meaningful career as a Senior Living Lifestyle Counselorat Otterbein!
Required Experience:
Senior IC
Employment Type
Full Time
