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You will be updated with latest job alerts via emailContent Moderator with a Social Media Corporation (French Language)
Office Location is Av. Dom Joo IILisboa Portugal
Salary is EUR 1240 per month gross with bonuses
Are you passionate about technology and delivering exceptional customer experiences Join us and represent one of the worlds most innovative tech companies. We are looking for Frenchspeaking Customer Care Representatives to support the users with professionalism empathy and efficiency.
As a part of our awardwinning team youll be assisting customers with product information troubleshooting and general inquiries all while living in the vibrant and sunny city of Lisbon.
Handle incoming customer calls chats or emails in French for the users
Provide accurate friendly and timely support on our products and services
Assist with troubleshooting technical issues guiding customers to solutions
Ensure a positive customer experience by resolving complaints effectively
Document customer interactions and escalate issues when necessary
Fluency in French (C1 or native level) and good English skills (B2 minimum)
EU citizenship or a valid work permit for Portugal
Strong communication and interpersonal skills
Passion for technology
Ability to work in a fastpaced environment with a focus on customer satisfaction
Previous customer service experience is a plus but not mandatory
Competitive salary package with performance bonuses
Relocation package (including flight accommodation and support)
Fully paid training and continuous career development
Health insurance and wellness programs
Multicultural and inclusive work environment
Access to our leisure and social activities
With over 14000 employees and more than 100 nationalities were one of the most trusted customer experience management companies. We are certified as a Great Place to Work and consistently recognized for our training career opportunities and workplace culture.
Apply now and start your journey with us. Experience Lisbon while shaping the future of tech support!
Full Time