Account Manager - DACH
Account Manager - DACH
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Job Description
Job description
About Qualifyze
Founded in 2019 Qualifyze is a leading company in supply chain compliance management in the Life Sciences industry trusted by over 1200 pharmaceutical and healthcare companies globally.
With a track record of over 3000 audits across 85 countries and the largest and most accurate supplier network and data analytics tools Qualifyze stands as the allinone partner for quality compliance and supply chain risk mitigation.
After securing Series B funding in September 2024 we are now focused on expanding to the US market.
Role Overview
As an Account Manager Key Accounts (DACH) at Qualifyze you will be responsible for managing and growing a portfolio of clients in the DACH region building strong longterm relationships and driving revenue growth.
Your main goal will be to retain and expand existing accounts by ensuring maximum adoption of Qualifyzes audit services and uncovering upsell and crosssell opportunities.
Youll collaborate closely with internal teams (Customer Success Supplier Sales and Operations) and serve as a trusted partner to our clients in the Life Sciences industry. This role is ideal for someone with a commercial mindset a strong background in B2B SaaS or consulting and the ability to thrive in a fastpaced scaling organization.
Key Responsibilities
Manage a portfolio of pharmaceutical and healthcare clients across the DACH region maintaining strong trustbased relationships.
Take ownership of the customer journey postsale ensuring smooth handovers from Account Executives and ongoing value delivery.
Identify and drive upsell and crosssell opportunities to maximize account value and client satisfaction.
Lead outbound engagement initiatives via email phone and meetings to identify expansion potential within existing accounts.
Conduct onsite visits for strategic clients (30k deals) to strengthen partnerships and unlock new business areas.
Coordinate closely with internal teams to ensure audits are successfully delivered and client expectations are met.
Maintain accurate and updated records in HubSpot CRM including deal status pipeline health and forecasting.
Report on monthly forecasts and key account performance metrics.
Develop a solid understanding of the audit and pharma ecosystem to become a knowledgeable advisor to clients.
Job requirements
3 years of experience in Account Management Sales or Customer Success ideally in SaaS B2B services or consulting.
Fluency in German and English is required.
Strong commercial drive and ability to build and expand strategic relationships.
Handson attitude used to navigating highgrowth environments or startups.
Experience working with CRM tools (HubSpot preferred).
Background in or exposure to Life Sciences pharma or regulated industries is a plus.
Selfdriven and organized able to manage multiple accounts and priorities effectively.
Excellent communication and stakeholder management skills across cultures and seniority levels.
What We Offer
Flexible schedules throughout the year.
Flexible compensation plan in restaurant/transportation/nursery vouchers.
25 days of holidays (upgradable to 27 after 2 years and 30 after 4 years in the company).
Health insurance policy with Assistncia Sanitria with the option to add family members.
Wellhub wellbeing platform membership.
Work from abroad for up to 3 months per year.
All necessary work equipment (laptop headphones etc.).
Two official company events per year to celebrate success.
Individual coaching and mentoring on your development roadmap within Qualifyze.
At Qualifyze we value diversity and inclusion recognizing the strength that complementary talents and perspectives bring to our team. Join us and help drive innovation tackle challenges and create meaningful change.
We are an equalopportunity employer and welcome applications from candidates of all backgrounds regardless of race ethnicity gender identity sexual orientation marital status religion disability or age.
Our hiring practices are rooted in fairness and respect and we strive to create a culture where everyone feels valued and empowered.
Congratulations!
You have successfully submitted your application.
Required Experience:
Manager
Employment Type
Full-Time
