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Diligent is the global leader in modern governance providing SaaS solutions across governance risk compliance audit and ESG. Empowering more than 1 million users and 700000 board members and leaders with a holistic view of their organizations GRC practices so they can make better decisions faster. No matter the challenge.
At Diligent you are an agent of positive change. You are joining a team of passionate smart creative people who not only want to help build thesoftware companyof the future but who want to make the world a more sustainable equitable and better a part of a global community on a mission to make a real impact.
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Position Overview:
As a Senior Product Manager at Diligent you will own your own product roadmap and drive the solution in the right direction by identifying market and customer needs and opportunities. You will be in direct contact with our customers to understand their needs bring in market insights and data and communicate with internal stakeholders to ensure the right vision is achieved for individual solutions. This is a crossfunctional role delivering impactful solutions on our Diligent Platform.
Key Responsibilities
Develop and implement the product strategy that align to the company vision and strategy.
Responsible for the product(s) roadmap from ideation to launch.
Be the voice of the customer in our product team by clearly communicating and sharing insights about our customers and how we can get their jobs done better.
Serve as the leader of a crossfunctional team of developers UX designers and stakeholders in Customer Success Sales and Marketing.
Detailed understanding of functional capabilities and limitations user scenarios and business value derived for a product(s) and how they intersect with other Diligent products and 3rdparty products
Delivery of high quality and ontime user experiences on multiple platforms (Mobile Web Desktop) for the target personas.
Responsible for creating and maintaining a prioritized backlog of user stories with clearly written user stories.
Develop and maintain a strong knowledge of the business domain applying problem solving skills to address critical and complex issues to ensure the product evolves in light with the organizational strategy.
Responsible for the ongoing tracking of product performance user engagement and outcomes measurement.
Monitor the external market landscape including competitor analysis and market trends to inform the product roadmap.
Required Experience/Skills:
5 years experience in a product management role including predominantly SaaS product experience in more recent years
Excellent written and verbal communication skills and a strong business acumen.
13 years domain and market expertise
Demonstrate experience in writing technical and functional requirements.
Demonstrate experience interacting directly with stakeholders at all levels of the business.
Demonstrate strong organisational skills and ability to coordinate with other development teams.
Experience integrating with multiple products (desirable).
Certified Scrum Product Owner or similar qualifications (desirable)
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What Diligent Offers You
Diligent created the modern governance movement. Our worldchanging idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.
Headquartered in New York Diligent has offices in Washington D.C. Baltimore London Galway Budapest Vancouver Bengaluru Munich and Sydney.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Required Experience:
Senior IC
Full Time