Resident Experience Specialist
Resident Experience Specialist
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Job Description
Lyon Living proudly offers the following benefits:
- Medical/Dental/Vision Plans/FSA/HSA
- 401K Matching
- Employee Housing Discounts
- Education Reimbursements
- Employee Referral Bonuses
Pay Range: $20.00$22.00 per hour
New opportunities are waiting for you! Are you customer service driven and ready to join our dynamic team
We are committed to delivering excellent customer service while maintaining a work culture fostering community collaboration and innovation. We are seeking to hire a fulltime Resident Experience Specialist for our apartment communities Atwood Emory and Basecamp located at RED in Reno NV.
This position will build relationships with residents and businesses within the community assist with resident retention and increase service levels at the community. Shifts to include afternoon through evening hours..
Essential Job Functions:
- Assist with receiving and responding to resident concerns and issues.
- Assist with community outreach and community partnerships.
- Organize implement and participate in all onsite and offsite resident functions including but not limited to breakfasts holiday events community gatherings/activities fitness programs/classes etc.
- Build and manage relationships with local businesses and vendor partners.
- Create and design flyers eblasts (using EBlast application) and any other promotional materials needed.
- Plan events within monthly budget.
- Increase awareness and maintain all social medial sites.
- Collaborate with the Director of Property Operations Sr. Property Manager and Marketing team regarding the planning of upcoming social events
- Update current property website and community boards with upcoming events.
- Maintain sensibility of market presence and community value.
- Create innovative team and resident experiences.
- Assist in conducting community tours for future residents.
- Generate leads and lease apartment homes.
- Accurately complete all applicant lease and resident paperwork.
- Scan check payments.
- Adhere to the companys safety program rules attend safety meetings and perform all duties in a safe manner.
- Perform other duties as assigned.
Experience/Requirements:
- Ability to demonstrate a commitment to the Company Mission.
- Develop and maintain excellent working relationships with Employees and vendors.
- Must be outgoing and assertive.
- Great communication organization and networking skills.
- Experience in Adobe Creative Suite and/or Adobe Illustrator WordPress Microsoft Word Excel PowerPoint Publisher and Picture Manager.
Send your resume to
This position requires attendance at offsite meetings visits to other Company operated locations purchase of goods from offsite vendors and other tasks away from a single assigned location. Applicant must have a valid drivers license or be able to utilize an alternative form of transportation at their own expense which allows them to reach the required destination in a time period comparable to that if they were to drive their own vehicle. Employees choosing to drive their own vehicle for workrelated duties will be required to have a valid drivers license and provide proof of insurance and may be subject to a DMV record search.
Lyon Living is an Equal Opportunity Employer. Employment selection and related decisions are made without regard to race color religion sex national origin disability or veteran status.
Preemployment background check and drug screening required. Lyon Living participates in the EVerify program.
Required Experience:
Unclear Seniority
Employment Type
Hourly
